Trade Store Customer Experience Advisor

Blackwoods; Geraldton; On-site; AUD 48,000 - 57,000; Full time

Benefits offered by this job

Team member discounts across Wesfarm

OnePass membership access

Health & wellbeing benefits

Career growth & development

Paid parental leave

Refer-a-Friend program

Free onsite parking

Job summary

Blackwoods in Geraldton is seeking a friendly, energetic Customer Care Consultant to deliver exceptional customer service at our Trade Store. You’ll join a long-tenured team and help with all aspects of running a successful store while building valuable skills for your career.

Previous experience in retail or hospitality is beneficial but not required; you’ll be supported with ongoing training and a collaborative team culture.

Qualifications

• Experience in retail or hospitality is beneficial but not required.
• Passionate about helping customers and learning across products.

Responsibilities

• Act as the first point of contact for customers in person, by phone, and email.
• Providing expert advice on a wide range of industrial products.
• Keeping administration organised as required
• Uphold safety standards and foster a positive team culture.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

Blackwoods in Geraldton is seeking a friendly, energetic Customer Care Consultant to deliver exceptional customer service at our Trade Store. You’ll join a long-tenured team and help with all aspects of running a successful store while building valuable skills for your career.

Previous experience in retail or hospitality is beneficial but not required; you’ll be supported with ongoing training and a collaborative team culture.