Medical Front Desk Specialist - Part-Time, Patient-Focused

Brorgs pty ltd; Newcastle; Sur place; AUD 36 000 - 44 000; Temps partiel

Résumé du poste

Brorgs pty ltd in Merewether, NSW, is seeking a friendly medical receptionist for a specialist surgical practice. You will welcome patients, prepare clinics, answer calls, manage billing and bookings, and maintain accurate patient records across branches in Gateshead and East Maitland.

The role requires handling quotes, supervising billing processes, and supporting a team of clinicians. Training on our systems will be provided, with a permanent part-time roster and a supportive work environment.

Qualifications

• Experience in medical administration and front desk operations.
• Ability to follow clear processes and maintain accurate records.
• Knowledge of Medicare and private health fund billing preferred.
• Comfortable with both PC and Mac platforms.

Responsabilités

• Welcoming and checking in patients with warmth and professionalism.
• Prepare and run clinics and ensure rooms/files are ready before specialists arrive.
• Answer phones, answer enquiries and schedule appointments.
• Prepare quotes and manage patient billing (cash and EFTPOS).
• Document patient enquiries and keep records accurate and secure.
• Book follow-up appointments to avoid gaps in care.
• Support specialists and senior reception with correspondence and file processing.
• Follow systems and suggest improvements where needed.

Connaissances

PC and Mac proficiency

Medicare billing

Billing knowledge

Phone etiquette

Formation

Certificate III in Medical Administration

Outils

Genie practice software

Description du poste

Brorgs pty ltd in Merewether, NSW, is seeking a friendly medical receptionist for a specialist surgical practice. You will welcome patients, prepare clinics, answer calls, manage billing and bookings, and maintain accurate patient records across branches in Gateshead and East Maitland.

The role requires handling quotes, supervising billing processes, and supporting a team of clinicians. Training on our systems will be provided, with a permanent part-time roster and a supportive work environment.