Neurology Clinic Admin Coordinator - Meaningful Impact

Melbourne Health; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging up to $12,000

Great employee benefits

Parkville Precinct location

Job summary

Royal Melbourne Hospital is seeking an organised administrator to support Neurology outpatient clinics. You will welcome patients, manage bookings, answer inquiries and liaise with medical staff to ensure smooth clinic operations.

Join a busy department in a leading public hospital, contributing to high-quality patient care. The role offers excellent benefits and opportunities for professional development within RMH.

Qualifications

• Excellent oral and written interpersonal and communication skills.
• Experience and knowledge of medical reception.
• A patient focussed approach to service provision.
• Ability to work well in a team environment, in addition to working autonomously.
• Maintain absolute confidentiality with patient and departmental matters.

Responsibilities

• Provide a welcoming and courteous reception service for patients attending Neurology outpatient clinics.
• Manage patient bookings, answer incoming calls and respond to patient enquiries.
• Liaise with consultants, fellows, junior doctors and nursing staff to support the smooth running of outpatient clinics.
• Perform a range of reception and administrative duties to support the daily operations of the Neurology department.

Skills

Interpersonal skills

Medical reception

Patient-focused service

Teamwork

Confidentiality

Job description

Royal Melbourne Hospital is seeking an organised administrator to support Neurology outpatient clinics. You will welcome patients, manage bookings, answer inquiries and liaise with medical staff to ensure smooth clinic operations.

Join a busy department in a leading public hospital, contributing to high-quality patient care. The role offers excellent benefits and opportunities for professional development within RMH.