Network Controller Specialist

Kinetic Group; Gold Coast City; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Overtime pay

Competitive salary plus super

Career progression opportunities

Job summary

Kinetic Group is seeking a proactive Network Controller for live transport operations on the Gold Coast. You will coordinate driver and vehicle movements, respond to incidents, and help maintain reliable services.

The role requires staying calm under pressure, clear communication, and sound real-time decisions. Night shifts are part of a 4-on/4-off pattern, with opportunities for extra shifts and overtime, in a dynamic transport environment.

Qualifications

• Ability to monitor live transport networks with a focus on on-time performance.
• Strong situational awareness and rapid decision-making under pressure.
• Clear communication and ability to coordinate with drivers, depots and authorities.

Responsibilities

• Monitor and manage live transport network KPIs to ensure reliability.
• Provide real-time support to drivers during incidents and emergencies.
• Collaborate with depots to adjust operations during disruptions.
• Record and elevate incidents with accurate documentation in the system.
• Communicate with stakeholders, including emergency services, when required.
• Roster is 4-on/4-off with weekend rotations.

Skills

Real-time ops

Incident response

Decision making

Communication

Teamwork

Attention to detail

Tools

MS Office

Job description

Network Controller Role

Be the Heart of Real-Time Operations!

Kinetic is seeking a proactive Network Controller to support live transport operations. In this role, you’ll coordinate driver and vehicle movements, respond to incidents, and help maintain reliable services.

We welcome candidates from a range of backgrounds—whether you have direct experience in transport operations or bring transferable skills from fast-paced environments such as logistics, emergency services, customer service, or operations coordination.

If you can stay calm under pressure, communicate clearly, and make sound decisions in real time, you’ll play a key role in delivering safe and efficient services.

Key Responsibilities:

• Monitor and manage live transport network KPIs, ensuring on-time and reliable service.
• Provide real-time support to drivers during incidents and emergencies.
• Collaborate with depots to adjust operations in response to disruptions.
• Record and elevate incidents and maintain accurate system documentation.
• Communicate with stakeholders, including emergency services and authorities, when required.
• Current Roster is a 4-on/4-off pattern, which will include rotation through some weekends.

What We’re Looking For:

• Ability to work Night Shift. This is a 4 on and 4 off roster for overnights.
• Experience in monitoring transport networks with strong attention to detail is preferred but not essential.
• Proficiency in computer systems and communication tools.
• MR or equivalent drivers licence preferred or willing to obtain.
• Excellent problem-solving, teamwork, and decision-making skills.
• Ability to remain calm under pressure and adapt to dynamic environments.

Why Join Kinetic?

• Play a vital role in ensuring reliable transport for the community.
• Join a supportive team in a fast-paced, dynamic environment.
• Build a rewarding career with Australia’s leading transport operator.
• A competitive salary plus super with opportunities for extra shifts and paid overtime