Real-Time Transport Scheduler & Controller

Kinetic Group; Mackay Regional; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Employee Assistance Program

Wellbeing support

Counselling and legal advice

Job summary

Kinetic Group is seeking an Operations Controller to manage real-time bus operations, schedule staff and fleet, and respond to incidents. You’ll coordinate movements, ensure regulatory compliance, and liaise with workshops to maintain service reliability across depots.

The role demands strong planning, problem-solving, and communication skills, with the ability to handle shift work and adapt to emergencies in a dynamic transport environment.

Qualifications

• Experience scheduling or as an Operations Controller in a complex environment.
• Able to work shifts and multitask effectively.
• Strong communication and planning capabilities.
• Basic NHVR compliance knowledge is advantageous.

Responsibilities

• Coordinate bus and staff movements for scheduled services.
• Schedule in line with safety regulations and HVNL/WHS rules.
• Coordinate maintenance with workshop for defects and servicing.
• Allocate fleet to meet client expectations and service demand.
• Maintain up-to-date driver instructions and rosters.
• Provide support during emergencies and incidents, and document events.

Skills

Shift work

Scheduling experience

Problem solving

Communication skills

Planning and organisation

Stakeholder management

MS Office

Tools

Coach Manager

Job description

Kinetic Group is seeking an Operations Controller to manage real-time bus operations, schedule staff and fleet, and respond to incidents. You’ll coordinate movements, ensure regulatory compliance, and liaise with workshops to maintain service reliability across depots.

The role demands strong planning, problem-solving, and communication skills, with the ability to handle shift work and adapt to emergencies in a dynamic transport environment.