Dispatch Coordinator

Select Aust Sydney; City of Brisbane; Sur place; AUD 78 000 - 83 000; Plein temps

Avantages offerts par ce poste

Superannuation

Résumé du poste

Randstad is sourcing a Despatch Controller for a Heathwood, QLD site, a day-shift, permanent-lean role within a national logistics operation. You will work closely with drivers, site management, and customer service to ensure on-schedule starts and accurate load execution.

The role requires despatch or transport coordination experience, knowledge of NHVR rules, and strong MS Office skills. On-site position with union-safe, safety-focused culture and clear progression toward permanence.

Qualifications

• Prior experience in a transport scheduling, despatch, or transport coordination role.
• Solid knowledge of Australian transport rules and NHVR regulations.
• Proficiency with MS Office applications; TMS exposure is advantageous.
• Excellent communication and interpersonal skills.
• Ability to adapt quickly to changing shift demands.

Responsabilités

• Monitor shift starts to ensure transport operations begin on schedule.
• Refresh site dip data and plan AM shift allocations to optimize ullage delivery.
• Review and adjust shift schedules for rolled, dropped, or unplanned loads.
• Generate and distribute shift schedules, driver paperwork, and daily reports.
• Track in-shift activity and intervene when delays occur; adapt plans for issues.
• Maintain handover logs and shift reports for clear cross-team communication.
• Uphold workplace safety standards and promote a secure site environment.

Connaissances

Despatch experience

NHVR rules

MS Office

Ortec

WinDMS

Shift adaptability

Communication skills

Formation

Secondary education

Outils

Ortec

WinDMS

Description du poste

Job Type: Permanent position | Full time position

Job Description

Despatch Controller | Transport & Logistics Location: Heathwood, QLD Pay Rate: $38.89 per hour + superannuation

Hours: Monday to Friday | 6:00 AM - 2:00 PM Position Type: Temporary to Permanent Opportunity Randstad is excited to be supporting our valued business partner, a premier market leader in national logistics and supply chain operations, to source an experienced Despatch Controller for their Heathwood facility .

This is an exceptional opportunity to secure a stable, day-shift role within a high-performing business that genuinely values workplace safety, team collaboration, and ongoing career progression . Offering a competitive rate of $38.89 per hour + super , this ongoing position provides long-term stability with a direct, fast-tracked pathway toward a permanent contract for the right candidate. About the Role

As the Despatch Controller, you will play a central operational role in managing site assets and load execution to ensure key customer standards and shift milestones are seamlessly met . Working directly with drivers, site management, and external customer service representatives, you will be the key operational focal point on shift . Key responsibilities include :

Monitoring shift starts to ensure all transport operations begin on schedule . Refreshing site dip data and planning AM shift allocations to optimize ullage delivery . Reviewing and adjusting shift schedules to accommodate rolled, dropped, or unexpected load changes .

Generating and distributing shift schedules, driver paperwork, and daily operational reports . Actively tracking in-shift activity, intervening when drivers run behind, and adjusting plans for unplanned leave or vehicle breakdowns . Maintaining handover logs and shift reports to ensure seamless communication across operational teams .

Upholding strict workplace safety standards and promoting a secure environment for all site personnel . What We

Are Looking For To be successful in this role, you will bring :

Prior experience in a transport scheduling, despatch, or transport coordination role . A solid working knowledge of Australian transport rules and NHVR regulations . Proficiency across MS Office applications (prior exposure to transport management systems like Ortec or WinDMS is advantageous) .

Outstanding communication, conflict resolution, and interpersonal skills . The ability to adapt quickly to changing shift demands and solve operational challenges autonomously . Secondary education completion .

Onboard Requirements As part of the recruitment process, the successful candidate will need to successfully complete : A comprehensive National Police Check .

A pre-employment Drug and Alcohol screening .

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.