Operations Manager – Orange

Buslines Group; Orange City Council; On-site; AUD 110,000 - 150,000; Full time

Job summary

Buslines Group in Orange, NSW, seeks an experienced Operations Manager to oversee daily bus services in Orange. This full-time role leads a team to ensure efficient transport operations, scheduling, fleet management, and driver supervision to meet customer needs.

You will analyse operational data for continuous improvement, ensure compliance with transport regulations and safety standards, and contribute to overall business strategy. MR/HR licences are preferred or willing to obtain one.

Qualifications

• Proven experience in a similar operations management role, preferably within transport or logistics.
• Strong leadership and people management skills.
• Excellent problem-solving and decision-making abilities with a focus on continuous improvement.
• Thorough understanding of transport regulations and safety standards.
• Excellent communication and stakeholder management skills.

Responsibilities

• Oversee day-to-day operations of bus services, including scheduling, fleet management, and driver supervision.
• Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction.
• Manage and motivate a team of drivers and operations staff.
• Analyse operational data and provide recommendations for continuous improvement.
• Ensure compliance with transport regulations and safety standards.
• Contribute to overall business strategy and decision-making.
• Ensure shifts, charters and changes are entered into the Shift & Rosters System promptly.
• Management of charters with enquiries, bookings and service delivery.

Skills

Leadership

Scheduling

Fleet management

Driver supervision

Regulatory compliance

Stakeholder management

Problem solving

Job description

Buslines operates a fleet of the highest quality European chassis with Australian built bodies. The majority of buses in the fleet are Volvo, Mercedes Benz or MAN chassis with the world class Australian built Bustech bodies. All new buses are manufactured to Euro 6 emission standards, the latest in electronic safety features, with the latest electronic braking, steering and suspension systems with full stainless steel framed bodies. These buses are fitted with full air conditioning, CCTV, seat belts and fire mitigation systems fitted as standard.

Buslines Group is a leading provider of bus services in regional NSW. With over 50 years of experience, we are dedicated to connecting communities and delivering reliable, comfortable, and environmentally-friendly transportation solutions. Our commitment to excellence, innovation, and customer service has made us the preferred choice for both commuters and local authorities.

About the role

As the Operations Manager at Orange Buslines, you will play a pivotal role in overseeing the efficient and effective operations of our bus services in Orange, NSW. This full-time position will see you manage a team of professionals to ensure our transport operations run smoothly and meet the needs of our customers.

Key responsibilities

• Oversee the day-to-day operations of our bus services, including scheduling, fleet management, and driver supervision
• Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction
• Manage and motivate a team of bus drivers, and other operational staff
• Analyse operational data and provide recommendations for continuous improvement
• Ensure compliance with all relevant transport regulations and safety standards
• Contribute to the overall business strategy and decision-making process
• Ensure all shifts, charters and any changes are entered into the Shift & Rosters System in a timely manner
• Management of Charters with enquiries, bookings and service delivery

About you

• Proven experience in a similar operations management role, preferably within the transport or logistics industry
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Excellent problem-solving and decision-making abilities, with a focus on continuous improvement
• Thorough understanding of transport regulations and safety standards
• Excellent communication and stakeholder management skills
• MR, HR licence (Preferred)
• Drivers Authority (Preferred or willing to get one)