NDIS Support Coordinator — Growth, Salary Packaging & Impact

Community Solutions; Rockhampton Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑sdd

Meal and entertainment expenses up to

Pre-tax car purchase option

Private health insurance discounts

Fitness Passport discounts

Induction and learning opportunities

Six weeks paid parental leave

Employee Assistance Program (coaching)

Reward and recognition program

Job summary

Community Solutions is seeking an NDIS Support Coordinator in Rockhampton to help participants maximise their NDIS plans and access supports.

You will build relationships with participants, families, and providers, coordinate services, manage billing targets, and maintain compliance while using Excel to track progress. This full-time role offers a supportive team and opportunities to up-skill and grow within the disability sector.

Qualifications

• Experience with the NDIS and understanding of NDIS Plans/Budgets.
• Experience with billing targets and case noting.
• High level administration experience, compliance capabilities and IT skills, particularly Excel.
• People person with disability sector experience and ability to build rapport.
• Business mindset with a customer service focus.
• Excellent time management and high-level organisation.

Responsibilities

• Build relationships with participants, their families and external providers.
• Drive to visit participants as required.
• Assist participants to negotiate with providers about services and costs from the NDIS budget.
• Work with billable hours and targets.
• Ensure service agreements are completed.
• Take a holistic approach to capacity building and address participants' barriers.

Skills

NDIS knowledge

Billing targets experience

Administration

IT skills (Excel)

People skills

Disability sector experience

Business mindset

Time management

Tools

Excel

Job description

Community Solutions is seeking an NDIS Support Coordinator in Rockhampton to help participants maximise their NDIS plans and access supports.

You will build relationships with participants, families, and providers, coordinate services, manage billing targets, and maintain compliance while using Excel to track progress. This full-time role offers a supportive team and opportunities to up-skill and grow within the disability sector.