NDIS Office Coordinator: People & Process Lead

Care Shelf Support Services; Taree; On-site; AUD 55,000 - 75,000; Full time

Job summary

Care Shelf Support Services in Taree is seeking an NDIS Office Co-ordinator reporting to the General Manager. You will plan, direct, and coordinate daily operations, support staff, and ensure compliant service delivery to clients.

This role requires knowledge of NDIS procedures; knowledge of SCHADS Awards is preferred but training is available. You will manage rostering, recruitment, and coaching while maintaining a tidy, client-focused office environment.

Qualifications

• Working with Children's Check
• Clear and valid police check
• Driver's Licence
• Availability in Head Office, Taree – 9am to 3pm, Mon–Fri
• Extensive knowledge of Word, Excel and Outlook
• Willing to learn company systems

Responsibilities

• Oversee business operations, ensuring efficient service to clients.
• Delegate tasks to employees and supervise their performance.
• Work with the management team to achieve goals.
• Recruit, interview, and screen potential employees.
• Rostering staff for 24/7 rosters.
• Provide feedback and coaching to improve performance.
• Handle client and employee complaints or conflicts.
• Monitor staffing, funding, and resources to meet requirements.
• Generate reports and maintain policy adherence.

Skills

Leadership

Rostering

Microsoft Office

Job description

Care Shelf Support Services in Taree is seeking an NDIS Office Co-ordinator reporting to the General Manager. You will plan, direct, and coordinate daily operations, support staff, and ensure compliant service delivery to clients.

This role requires knowledge of NDIS procedures; knowledge of SCHADS Awards is preferred but training is available. You will manage rostering, recruitment, and coaching while maintaining a tidy, client-focused office environment.