NDIS Office Co-Ordinator

Care Shelf Support Services; Taree; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Zusammenfassung

Care Shelf Support Services in Taree is seeking an NDIS Office Co-ordinator reporting to the General Manager. You will plan, direct, and coordinate daily operations, support staff, and ensure compliant service delivery to clients.

This role requires knowledge of NDIS procedures; knowledge of SCHADS Awards is preferred but training is available. You will manage rostering, recruitment, and coaching while maintaining a tidy, client-focused office environment.

Qualifikationen

• Working with Children's Check
• Clear and valid police check
• Driver's Licence
• Availability in Head Office, Taree – 9am to 3pm, Mon–Fri
• Extensive knowledge of Word, Excel and Outlook
• Willing to learn company systems

Aufgaben

• Oversee business operations, ensuring efficient service to clients.
• Delegate tasks to employees and supervise their performance.
• Work with the management team to achieve goals.
• Recruit, interview, and screen potential employees.
• Rostering staff for 24/7 rosters.
• Provide feedback and coaching to improve performance.
• Handle client and employee complaints or conflicts.
• Monitor staffing, funding, and resources to meet requirements.
• Generate reports and maintain policy adherence.

Kenntnisse

Leadership

Rostering

Microsoft Office

Jobbeschreibung

We are currently searching for a NDIS office co-ordinator. Managers play a crucial role in our organisation by planning, directing, and controlling operations. This position requires our manager to share our on-call phone. Preferred experience with NDIS procedures & knowledge of the SCHADS Awards, however willing to train the appropriate candidate. Be able to combine technical skills, leadership abilities, problem solving along with the ability to make good judgements and quick decisions to effectively execute the role. Responsibilities involve coordinating activities, setting goals, and implementing policies to achieve organisational objectives.

NDIS Co-ordinator, reporting to General Manager and Director.

Delegating Responsibilities and Supervising Operations:

Oversee business operations, ensuring efficient service to clients.

Delegate tasks to employees and supervise their performance.

Work within our management team to work collaboratively.

Hiring, Rostering, Training, and Motivating Employees:

Responsible for recruiting, interviewing, and screening potential employees.

Training, setting up employee on inhouse systems.

Introducing staff to clients.

Working with a team of supported employees to ensure goals and standards are met.

Provide feedback and coaching to improve employee performance.

Rostering staff over 24/7 rosters.

Handle client complaints or conflicts.

Handle employee complaints or conflicts, including work cover.

Monitoring and Provisioning:

Monitor department activity, ensuring proper staffing, funding, availability and resources meet requirements and enhance efficiency.

Monitor and maintain equipment and vehicles.

Ensure clients funding do not exceed limits, liaise with client plan managers & co-ordinators of support.

Business Strategy:

Contribute to business strategy development and work toward profit goals.

Maintaining a clean and attractive business.

Ensure the business environment including equipment is tidy and appealing.

Policy Adherence, Reporting and Communication:

Generate reports and present information to upper-level management or other parties including NDIA, and Co-ordinators

Ensure all company policy and procedures are followed, including staff.

Daily Operations:

Extensive knowledge of word, excel and outlook.

Willing to learn company systems.

Criteria:

Working with Childrens Check

Clear and Valid police check

Drivers Licence

Availability in our Head Office, Taree. Hours 9am - 3pm Monday to Friday

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