Full Time NDIS Administration

Better Care Community Support Services; Newcastle City Council; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Salary packaging options

Ongoing training and development

Employee assistance program

Job summary

Better Care Community Support Services in Newcastle, NSW, is seeking a proactive NDIS Administration Officer for a full-time role. You will provide essential administrative support, manage Service and Rental Agreements, handle inquiries, coordinate meetings, and process invoices with ShiftCare and Xero.

Ideal candidates have experience in disability or community services, strong organization, and excellent communication skills, with a passion for supporting people with disabilities and their

Qualifications

• Relevant administration experience, ideally in disability or community services.
• Proficient in Google, ShiftCare and Xero with strong organizational skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Providing administration support to the management team and support staff.
• Creating and managing Service Agreements and Rental Agreements.
• Answering phone calls and responding to emails professionally and promptly.
• Coordinating office meetings, staff training sessions, and orientations.
• Creating invoices using ShiftCare and Xero.
• Uploading and maintaining participant and staff documentation.
• Ordering office and household stock supplies.
• Logging and coordinating maintenance requests for properties.
• Assisting with general office organisation and day-to-day operations.
• Supporting compliance and administrative processes within the NDIS sector.
• Being the welcoming and professional face of our office.

Skills

NDIS invoicing

Administrative support

Attention to detail

Communication skills

Tools

ShiftCare

Xero

Google Workspace

Job description

Better Care Community Support Services – Newcastle NSW

Seeking a proactive and organised NDIS Administration Officer to join the team at Better Care Community Support Services' in Newcastle, NSW. This full-time role will see you providing critical administrative support to our NDIS service delivery.

If you have a passion for the disability sector and excellent administrative skills, we want to hear from you.

What you'll be doing

Providing administration support to the management team and support staff

Creating and managing Service Agreements and Rental Agreements

Answering phone calls and responding to emails professionally and promptly

Coordinating office meetings, staff training sessions, and orientations

Creating invoices using ShiftCare and Xero

Uploading and maintaining participant and staff documentation

Ordering office and household stock supplies

Logging and coordinating maintenance requests for properties

Assisting with general office organisation and day-to-day operations

Supporting compliance and administrative processes within the NDIS sector

Being the welcoming and professional face of our office

What we're looking for

Relevant experience in an administration, ideally within the disability or community services sector

Strong attention to detail and excellent organizational skills

Proficient in Google, Shift care, and Xero

Excellent communication skills, both written and verbal

Knowledge of the NDIS and its processes and requirements

A genuine passion for supporting people with disabilities and their families

Must have experience in NDIS invoicing

What we offer

At Better Care Community Support Services', we are committed to supporting our employees and providing a great place to work. We offer a range of benefits including:

Competitive salary and salary packaging options

Ongoing training and professional development opportunities

Supportive and collaborative team environment

Access to our employee assistance program

About us

Better Care Community Support Services' is a leading provider of NDIS services in the Newcastle region. Our mission is to empower people with disabilities to live their best lives. We pride ourselves on delivering high-quality, person-centred support that makes a real difference in the lives of our clients. If you want to be part of a dynamic and caring team, we'd love to hear from you.