NDIS Growth & Partnerships Specialist

New Horizons; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Fitness Passport

Employee Assistance Program

Flexible scheduling

Extra annual leave

RDOs

Job summary

New Horizons in North Ryde is seeking a Business Development Specialist to drive growth across disability and community support services. You will generate leads, build referral networks and convert opportunities to new service commencements, collaborating with operations and property teams to identify capacity and align client needs.

You will leverage an established network, communicate with stakeholders, and manage CRM records while delivering growth targets in a supportive, community-focused

Qualifications

• Experience in business development or sales with a proven track record of generating leads and converting opportunities.
• Experience in the NDIS sector, including SIL and in-home supports.
• Knowledge of icare services and referral pathways.
• Understanding of individual support requirements, support ratios and customer matching.
• Confident outbound calling and relationship building.
• Strong commercial awareness and results focus.
• Excellent communication, organisation and follow-through.
• Established referral network within disability or icare is advantageous.

Responsibilities

• Generate leads through outbound calls, cold calling, networking and targeted outreach.
• Develop referral partnerships with coordinators, case managers, allied health professionals, discharge teams and other relevant stakeholders.
• Identify and convert new business opportunities across SIL, in-home NDIS supports and icare services.
• Promote SIL vacancies and new properties to prospective customers, families and referral partners.
• Understand goals and service requirements to help identify suitable options.
• Work with operational teams to confirm service capacity, support ratios and household compatibility where relevant.
• Coordinate introductions, meetings and property inspections, maintaining consistent follow-up.
• Manage opportunities from initial enquiry through assessment, onboarding and service commencement.
• Maintain accurate CRM records and report on pipeline activity, referrals and conversions.
• Deliver against agreed growth targets and identify opportunities to expand service reach.

Skills

Lead generation

Outbound calls

Relationship building

NDIS experience

icare knowledge

Customer matching

Communication

Business development

Job description

New Horizons in North Ryde is seeking a Business Development Specialist to drive growth across disability and community support services. You will generate leads, build referral networks and convert opportunities to new service commencements, collaborating with operations and property teams to identify capacity and align client needs.

You will leverage an established network, communicate with stakeholders, and manage CRM records while delivering growth targets in a supportive, community-focused