NDIS Business Development Specialist

KI Health Services; Canning; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

KI Health is seeking an experienced NDIS Business Development Specialist to join our team in Western Australia. You will combine NDIS business knowledge with relationship-building to grow our client base, nurture existing clients and identify new opportunities.

Working with the CEO and Business Manager, you will attract new NDIS clients through outreach, referrals, and partnerships, maintain strong relationships with participants and families, and help shape KI Health's next growth phase.

Qualifications

• Experience in the NDIS sector (3–4 years) is required.
• Strong understanding of NDIS operations, funding, and compliance.
• Proven ability to attract new clients and build referrals.
• Excellent communication and relationship-building skills.
• Ability to work independently and in a team.

Responsibilities

• Drive growth of NDIS and community care services.
• Build relationships with participants, families and referrers.
• Attract new NDIS clients through outreach and networking.
• Nurture existing clients for satisfaction and retention.
• Identify and pursue new business opportunities.
• Track enquiries and growth opportunities; maintain records.
• Prepare reports and provide updates to leadership.
• Represent KI Health at events and forums.

Skills

NDIS knowledge

Relationship building

Sales experience

Industry experience

Job description

KI Health is a registered NDIS provider delivering high-quality, person-centred support services across Western Australia.

As our organisation continues to grow, we are looking for an experienced and proactive NDIS Business Development Specialist to join our team.

In this role, you’ll combine your NDIS business knowledge and relationship-building skills to support the success of our NDIS business. You’ll work closely with our Business Manager to improve the capacity of the business, attract new clients, nurture existing clients and identify new opportunities.

We have a model that can accommodate the integration of an already established business, making this an exciting opportunity for someone who wants to help shape the next stage of our growth.

About the Role

As Business Development Specialist, you will be responsible for driving the growth of our NDIS and community care services by building strong relationships and identifying new opportunities.

Your key responsibilities will include:

Work closely with the CEO and Business Manager to improve the capacity of the business and support sustainable growth.

Attract new NDIS clients through proactive outreach, networking and referral development.

Nurture and maintain strong relationships with existing clients, participants and families to support satisfaction and retention.

Identify, assess and pursue new business opportunities within the NDIS and aged care sectors.

Build and maintain relationships with Support Coordinators, Plan Managers, allied health professionals and community organisations.

Work with Business Managers to match new enquiries and referrals with available service capacity.

Represent KI Health at networking events, provider forums and community engagement activities.

Track enquiries, referrals and growth opportunities, and maintain accurate business development records.

Prepare reports and provide regular business development updates.

Represent KI Health professionally when dealing with participants, families, referrers and external stakeholders.

About You

We are looking for someone who is motivated, relationship-focused and confident in identifying and growing business opportunities.

To be successful in this role, you will have:

Previous experience in a business development, relationship management, sales or senior coordination role within the NDIS, disability, aged care or community services sector.

Minimum 3-4 years’ experience working within the NDIS sector, with stronger experience highly regarded.

A good understanding of NDIS business operations, funding, service agreements and compliance requirements.

A proven ability to attract new clients, build referral networks and maintain strong ongoing relationships.

Excellent communication and relationship-building skills.

The ability to communicate professionally with participants, families, Support Coordinators, Plan Managers, staff and other stakeholders.

Strong commercial awareness, with the ability to identify opportunities and assess business capacity.

Strong organisational skills and attention to detail, with confidence using CRM, reporting and other business systems.

The ability to work independently, make sound decisions and work effectively as part of a team.

A proactive approach to identifying opportunities and finding practical solutions.

A genuine commitment to providing high-quality, person-centred support.

Additional Requirements

The successful applicant will be required to have, or be willing to obtain:

NDIS Worker Screening Check.

Working With Children Check.

Current First Aid Certificate.

Reliable vehicle for work-related travel.

Experience with business development, NDIS plan management, referral network development will be highly regarded.

Why Join KI Health?

A mix of office and field work

A flexible model that can accommodate the integration of an already established business

Meaningful work that makes a real difference to people’s lives

Salary based on your skills and experience

Only applicants with relevant Australian NDIS, disability, aged care or community services experience will be considered.

KI Health is an equal opportunity employer and welcomes applications from people from diverse backgrounds.