Business Development Manager-NDIS

Total Health Support; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

Total Health Support Pty Ltd in Adelaide, SA, is seeking an experienced Business Development Manager to grow our participant base and strengthen referral partnerships across Day Options, SIL, and disability services. You will identify opportunities, develop relationships with referral partners, and convert enquiries into service engagements.

You will lead efforts to grow Day Options enrolments, increase SIL occupancy, and generate referrals for Behaviour Support, Developmental Education and Core

Qualifications

• Proven business development experience in the NDIS or disability services sector.
• Demonstrated success in generating referrals and growing services.
• An established network of referral partners within the disability sector.
• Strong understanding of Day Options, SIL, Core Supports and capacity-building services.
• Excellent communication, networking and relationship-building skills.
• Strong organisational skills and consistent follow-up.
• Ability to work independently and achieve agreed targets.
• A participant-centred approach that respects individual choice and promotes meaningful outcomes.
• Current driver’s licence and willingness to travel for stakeholder meetings, centre visits and property inspections.
• Relevant qualifications in business, marketing or community services are desirable.

Responsibilities

• Develop and implement a business development plan with clear, measurable growth targets.
• Build and maintain relationships with support coordinators, allied health professionals, hospitals, schools, community organisations and other referral partners.
• Generate suitable participant referrals across Day Options, SIL, Behaviour Support, Developmental Education and Core Supports.
• Promote Day Options programs, including meaningful activities, community participation, social connections and daily living skills development.
• Arrange Day Options centre visits and introductory meetings with participants, families and support coordinators.
• Work with the Day Options team to identify participant interests and opportunities to develop programs.
• Promote SIL vacancies, organise property inspections and work with the service team to support suitable participant matching.
• Follow up enquiries promptly and coordinate participant onboarding with the relevant team.
• Attend networking events, disability expos and stakeholder meetings.
• Coordinate marketing activities, service presentations and promotional materials.
• Maintain accurate records of enquiries, referrals and outcomes.
• Report regularly on Day Options enrolments, SIL occupancy, new service engagements and progress against targets.
• Ensure business growth aligns with participant choice, support needs and service delivery capacity.

Skills

Business development

NDIS knowledge

Referral networks

Stakeholder engagement

Education

Bachelor's degree in business/marketing

Tools

CRM software

Job description

Business Development Manager - NDIS Services
Total Health Support Pty Ltd | Adelaide, SA

About us

Total Health Support provides Supported Independent Living (SIL), Behaviour Support, Developmental Education, Core Supports and Day Options. We support people with disability to build independence, develop skills and participate in their communities.

We are seeking an experienced Business Development Manager to grow our participant base, strengthen referral partnerships and promote our services across Adelaide.

About the role

Working closely with the Director, you will identify new opportunities, develop referral relationships and convert enquiries into suitable service engagements.

A key priority will be growing Day Options enrolments, increasing SIL occupancy and generating referrals for Behaviour Support, Developmental Education and Core Supports.

Key responsibilities

Develop and implement a business development plan with clear, measurable growth targets.

Build and maintain relationships with support coordinators, allied health professionals, hospitals, schools, community organisations and other referral partners.

Generate suitable participant referrals across Day Options, SIL, Behaviour Support, Developmental Education and Core Supports.

Promote Day Options programs, including meaningful activities, community participation, social connections and daily living skills development.

Arrange Day Options centre visits and introductory meetings with participants, families and support coordinators.

Work with the Day Options team to identify participant interests and opportunities to develop programs.

Promote SIL vacancies, organise property inspections and work with the service team to support suitable participant matching.

Follow up enquiries promptly and coordinate participant onboarding with the relevant team.

Attend networking events, disability expos and stakeholder meetings.

Coordinate marketing activities, service presentations and promotional materials.

Maintain accurate records of enquiries, referrals and outcomes.

Report regularly on Day Options enrolments, SIL occupancy, new service engagements and progress against targets.

Ensure business growth aligns with participant choice, support needs and service delivery capacity.

About you

Proven business development experience in the NDIS or disability services sector.

Demonstrated success in generating referrals and growing services.

An established network of referral partners within the disability sector.

Strong understanding of Day Options, SIL, Core Supports and capacity-building services.

Excellent communication, networking and relationship-building skills.

Strong organisational skills and consistent follow-up.

Ability to work independently and achieve agreed targets.

A participant-centred approach that respects individual choice and promotes meaningful outcomes.

Current driver’s licence and willingness to travel for stakeholder meetings, centre visits and property inspections.

Relevant qualifications in business, marketing or community services are desirable.

What we offer

The opportunity to shape the growth of Total Health Support.

Direct collaboration with the Director and service delivery team.

A varied role across Day Options, SIL and specialist NDIS services.

Salary and employment arrangements negotiated based on experience.

Meaningful work connecting people with disability to suitable supports and opportunities.