NDIS Administration Specialist | Remote, 24h/Week

Ayre Allied Health; Newcastle-Maitland; Remote; AUD 34,000 - 44,000; Part time

Job summary

Ayre Allied Health is seeking a highly organised, proactive Administration Officer for a 24-hour-per-week, work-from-home role across the Newcastle–Maitland region. You will handle a variety of administrative tasks within a busy allied health service and communicate clearly with clients and clinicians.

NDIS experience and strong customer service are essential. You will maintain accurate records, assist with budgeting, and manage schedules independently, with occasional in-person meetings each

Qualifications

• NDIS experience is essential.
• Strong customer service and interpersonal skills.
• Excellent written communication and attention to detail.
• Ability to work independently and manage competing priorities.
• Strong time management and organisational skills.
• Experience budgeting and tracking expenses.
• Ability to take clear and accurate meeting minutes.

Responsibilities

• Managing incoming and outgoing phone calls and email correspondence with clients, families, support coordinators and external providers.
• Providing exceptional customer service and maintaining a professional, friendly and approachable manner.
• Supporting general administrative tasks and day-to-day office operations.
• Assisting with budgeting, financial tracking and administrative budget management.
• Managing schedules, coordinating information and ensuring tasks are completed within required timeframes.
• Preparing for and attending fortnightly team meetings, including taking accurate meeting minutes and distributing relevant notes and actions.
• Maintaining accurate records, documentation and client information.
• Communicating effectively with clinicians and the wider team to support the smooth running of the service.

Skills

Highly organised

Proactive

Reliable

Job description

Ayre Allied Health is seeking a highly organised, proactive Administration Officer for a 24-hour-per-week, work-from-home role across the Newcastle–Maitland region. You will handle a variety of administrative tasks within a busy allied health service and communicate clearly with clients and clinicians.

NDIS experience and strong customer service are essential. You will maintain accurate records, assist with budgeting, and manage schedules independently, with occasional in-person meetings each