National Key Account Manager - HO

Schindler Lifts; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

High earning potential

12% Super

Annual bonus

Job summary

Schindler Lifts Australia is seeking a National Key Accounts Manager for Modernisation to identify opportunities and develop strong relationships with key accounts while coordinating with regional teams to advance projects from concept to profitable orders.

Reporting to the Head of Key Accounts, you will lead cross-functional collaboration, mentor teams nationwide, and work with building owners, property managers, consultants, builders and contractors to deliver a tailored customer experience

Qualifications

• Degree or diploma in marketing, building, engineering, construction or business-related discipline.
• Strong communication and influencing skills.
• Experience in sales, business development or key accounts in construction/VT industry.

Responsibilities

• Develop and maintain relationships with key personnel from client organisations.
• Manage existing customer relationships and maximise customer experience.
• Coordinate with internal stakeholders to resolve customer issues.
• Coach and mentor national teams to deliver tailored customer experience.
• Develop and implement target project plans to increase market share.
• Coordinate activity with Schindler Branches to deliver advice, guidance and Modernisation proposals to asset owners.
• Respond to Modernisation pricing requests on time for critical projects.

Skills

Sales experience

Marketing

Operational management

Communication skills

Influencing skills

Vertical transportation

Education

Business-related degree

Job description

At Schindler, we areall about our culture! We focus onsupporting our employeesto meet their full potential through careful selection andconstant developmentto make them a leader in their area. You will have the opportunity togrow and develop both personally and professionallywhilst working with a great bunch of people. We offer job stability to our employees as we focus onpromoting from withinand foresee a growth trajectory of our business in the coming years.

About the role:

As our National Key Accounts Manager for Modernisation, you will be expected to build and develop strong customer relationships and proactively communicate with internal and external customers.

Reporting to the Head of Key Accounts, your role will be to identify modernisation opportunities with Schindler Key Accounts and to monitor and support complex projects within the regions. This role coordinates and progresses these projects from an early stage through to profitable order intake, in cooperation with the Regions, by maintaining and expanding relationships with strategically important building owners, property managers, consultants, builders and contractors. The role will see you partnering closely with Functional and Regional heads in planning, coordinating, and implementing business strategies.

What’s in it for you:

• Highly competitive base(Depending on qualification and Vertical Transport experience)
• 12% Super
• 10% Annual Bonus
• Excellent opportunity for you to expand your experience at a world-leading Lift company
• Permanent full-time role
• A work/life balance organisation - culture-first approach
• A great learning environment with a local and global team
• Access to the Employee benefits discount scheme
• A wide variety of social activities – even a day off for your birthday!
• Brand new purpose-built office in Alexandria with onsite parking or 4-minute walk from Mascot Station.

Key Accountabilities:

• Develop and maintain relationships with key personnel from specific client organisations
• Management of existing customer relationships and maximising customer experience
• Act as the interface between our customers and internal stakeholders to ensure resolution of any customer issues
• Coach and mentor teams nationally to deliver a tailored customer experience to key clients
• Develop and implement target project plans with the aim of increasing market share
• Coordinate activity with Schindler Branches to deliver advice, guidance and Modernisation proposals to asset owners.
• Respond to Modernisation pricing requests directly on time and relationship-critical projects.

What we are looking for:

• Strong Experience in sales, marketing and operational management, ideally in the vertical transportation (VT) or similar industry serving the construction industry.
• A degree or diploma in any marketing, building, engineering, construction or business-related discipline will be highly regarded.
• The successful candidate will be solution-focused with strong communication and influencing skills.
• Previous operational, business development / key accounts sales and contract management experience, preferably in a Construction related industry
• Demonstrated experience facilitating operational and sales requirements for internal and external stakeholders.

About Schindler:

Schindler Lifts Australia is part of the Schindler Group, one of thetop elevator companiesin the world,spanning 100 countrieswith more than64,000 employees worldwide. We are one of the largest suppliers of new elevators, escalators and moving walkways inAustralia today, employing over 1,200 employeeswho design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.

We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.