National Hardware Segment Lead: Growth & Partnerships

CSR Springboard; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Supportive culture

Parental leave

Learning & development opportunities

Job summary

CSR Springboard is seeking an experienced Segment Manager - National Hardware to lead our national customer strategy and drive growth across key hardware accounts. This is a high-impact leadership role requiring strategic thinking and strong commercial acumen.

You will manage national partner relationships, negotiate commercial agreements, oversee pricing and promotions, and lead the National Accounts team to deliver sustained revenue growth across regions and key retailer metrics.

Qualifications

• 10+ years in senior segment, channel or sales leadership roles.
• Experience with major national customers in FMCG, building products, trade or hardware.
• Proven ability to develop growth strategies delivering revenue.
• Strong pricing, contract management and negotiation experience.
• Experience engaging C-suite and cross-functional teams.
• Tertiary qualifications preferred.

Responsibilities

• Develop and implement growth strategies for national Hardware customers.
• Drive execution of national strategies across regions and business units.
• Lead negotiation, implementation and management of National Account commercial agreements.
• Drive pricing strategy execution and oversee National Account rebate governance and approvals.
• Manage promotional programs and major customer events, including trade shows and conferences.
• Build and maintain senior relationships with Buyers, Category Managers and executive customer stakeholders.
• Coordinate strategic engagement between customer leadership teams and CSR executives.
• Lead, coach and develop the National Accounts team to deliver exceptional commercial outcomes.

Skills

Senior leadership

Strategic segment

Stakeholder management

Analytical thinking

Negotiation

Education

Business/Commerce degree

Job description

CSR Springboard is seeking an experienced Segment Manager - National Hardware to lead our national customer strategy and drive growth across key hardware accounts. This is a high-impact leadership role requiring strategic thinking and strong commercial acumen.

You will manage national partner relationships, negotiate commercial agreements, oversee pricing and promotions, and lead the National Accounts team to deliver sustained revenue growth across regions and key retailer metrics.