National Franchise Growth & Support Leader (Remote-Friendly)

Dream Doors Kitchens; Sydney; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Dream Doors Kitchens seeks a collaborative, experienced National Franchisee Support and Business Development Manager to drive growth and franchisee success across Australia. You will lead recruitment, training, and sales initiatives, partnering with the Executive team to optimize franchise performance and relationships.

Based at our Sydney Head Office, you may work from home if based interstate, ensuring strong digital connectivity and consistent field presence.

Qualifications

• Bachelor's degree in business or a related field is required or equivalent experience.
• Experience in franchise training, field support, and recruitment.
• Strong knowledge of kitchen construction, renovation products and trends.

Responsibilities

• Develop and implement recruitment strategies to attract new franchisees with the marketing team.
• Increase franchise sales in regional areas.
• Manage the recruitment process including sourcing, interviews, background checks and references.
• Work with our legal team in preparing Franchise Agreements.
• Provide in-house and in-field training on kitchen renovation elements, products and trends.
• Deliver value proposition-based sales training to new and existing franchisees.
• Conduct regular field visits and remote meetings with franchisees across Australia.
• Provide ongoing training, support, and guidance to franchisees to help meet business goals.
• Collaborate with IT to troubleshoot issues with business operating and accounting systems.
• Drive growth across the network in collaboration with senior management.
• Develop and maintain strong relationships with franchisees and stakeholders.
• Work with the General Manager to identify improvement areas and implement strategies to enhance performance.
• Monitor franchisee compliance with franchise agreements and systems.
• Provide regular reporting on key performance indicators to the General Manager.
• Utilise communication skills to manage complaints within the network.
• Present industry trends and network developments at meetings and conferences.
• Monitor nationwide supplier relationships.

Skills

Franchise development

Sales leadership

CRM management

Accounting systems

Training delivery

Stakeholder management

Team collaboration

Education

Bachelor's degree in business or related field

Tools

Salesforce

Xero

Job description

Dream Doors Kitchens seeks a collaborative, experienced National Franchisee Support and Business Development Manager to drive growth and franchisee success across Australia. You will lead recruitment, training, and sales initiatives, partnering with the Executive team to optimize franchise performance and relationships.

Based at our Sydney Head Office, you may work from home if based interstate, ensuring strong digital connectivity and consistent field presence.