National Franchise Business Development Manager

Superior People Recruitment; Greater Shepparton; On-site; AUD 110,000 - 150,000; Full time

Job summary

Superior People Recruitment in Shepparton, VIC, is seeking a National Franchise Business Development Manager to grow the franchise network. The role focuses on recruiting, onboarding, coaching, and ensuring compliance with the Franchising Code of Conduct.

You will build relationships with franchisees, monitor performance, and provide business coaching on pricing, cash flow and finances. A CRM proficient, highly organized professional is required.

Qualifications

• Proven experience in franchise development or franchise support in a growth-focused environment.
• Knowledge of the Franchising Code of Conduct and compliance requirements.
• Experience coaching small business owners on pricing, cash flow and financials.
• Strong relationship-building, presentation and communication skills.
• Ability to handle difficult conversations and manage performance.
• Experience using a CRM system and producing regular reports with Excel.

Responsibilities

• Franchise recruitment: identify target regions and recruit suitable franchisees.
• Onboarding: manage deposit-to-opening milestones and first 6 months delivery.
• Franchisee growth: conduct quarterly business reviews and ongoing coaching.
• Relationship & compliance: enforce Franchise Agreement and brand standards.
• Reporting: collect monthly starts, sales and KPIs; prepare reports for GM/Board.

Skills

Franchise development

Business development

Franchise support

Franchise compliance

Coaching small business owners

Pricing & cash flow knowledge

Relationship building

Presentation & communication

CRM usage & reporting

Excel & record keeping

Education

Business or Commerce degree

Tools

CRM system

Excel

Job description

National Franchise Business Development Manager

Superior People Recruitment - Shepparton VIC

Job Type: Permanent position | Full time position

Job Description

The National Franchise Business Development Manager grows the network by recruiting and onboarding the right franchisees in full compliance with the Franchising Code of Conduct. The role provides business coaching and support to help franchisees grow their businesses, holds them to the requirements of their franchise relationship, and reports on network performance to the National General Manager and the Board. Key Responsibilities 1. Franchise recruitment

• Identify and rank the target regions for new franchises, using market data.

2. Onboarding

• Own onboarding from deposit to doors open, delivering the 6-month schedule of milestones.

3. Franchisee growth and business coaching

• Build ongoing relationships with every franchisee, including regular contact and a business review at least quarterly.

4. Franchise relationship and compliance

• Hold franchisees to the requirements of the Franchise Agreement, the Operations Manual and brand and build quality standards.

5. Reporting

• Collect monthly starts, sales and KPIs from every franchisee.
• Prepare monthly network performance and financial reports for the GM and the Board.

Skills, Knowledge and Experience Essential

• Proven experience in franchise development, business development or franchise support.
• Knowledge of the Franchising Code of Conduct and franchise compliance.
• Experience coaching or advising small business owners, with a sound understanding of pricing, cash flow and business finances.
• Strong relationship-building, presentation and communication skills.
• Confidence to hold difficult conversations and manage performance.
• Experience with a CRM system, and strong reporting and Excel skills.
• Highly organised, with excellent record keeping.

Desirable

• Experience in the residential building industry.
• Experience managing a franchise network.
• A qualification in business, commerce or a related field.