National Client Manager

Canstar; Brisbane; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Canstar is seeking a National Client Manager to drive B2B revenue, deepen relationships with existing clients, and win new business across Banking, Insurance, Wealth, Health, Telco and Energy. The role is based in Brisbane with a hybrid work model, offering a competitive base salary plus performance incentives.

You will work with senior stakeholders, lead strategic client engagements, and partner with internal teams to grow Canstar’s endorsement licensing and research offerings.

Qualifications

• Proven experience in corporate or B2B sales and a track record of meeting targets.
• Strong relationship-building skills and ability to engage senior stakeholders.
• Strategic thinker who can develop and execute plans.

Responsibilities

• Achieve and exceed annual revenue targets for endorsement licensing.
• Build deep, strategic relationships with key clients and understand their business challenges.
• Identify opportunities for research reports, data subscriptions and digital partnerships.
• Collaborate with internal teams including Research, Editorial, Digital, Product and Legal on contract negotiations.
• Capture client insights to influence Canstar’s ratings and strategic direction.

Skills

B2B sales

Relationship management

Strategic thinking

Negotiation

Stakeholder engagement

Education

Business/Marketing degree

Tools

CRM software

Job description

Competitive base salary + generous performance incentives

Join Canstar Group and make a real difference every day!

Canstar is one of Australia’s most trusted names in financial comparison and ratings. Our Star Ratings and Awards help millions of Australians make more confident decisions, and help the brands behind those products stand out in a crowded market.

We’re looking for a National Client Manager to join our B2B team, reporting to the Group Manager, B2B Australia & New Zealand. In this role, you’ll drive revenue by growing relationships with our existing clients and winning new business across Banking, General Insurance, Wealth, Health, Telco and Energy.

This is more than just a sales role. You’ll be a strategic partner to some of Australia’s leading financial and consumer brands, helping them understand Canstar’s research, leverage their ratings and awards through endorsement marketing, and get the most out of their partnership with us.

This is a full-time position based in either Brisbane, with the flexibility of a hybrid work model. In return, you’ll enjoy a competitive base salary plus performance-based incentives designed to reward your success.

What You’ll Be Doing

• Achieve and exceed annual revenue targets for Canstar’s endorsement licensing.
• Build deep, strategic relationships with key clients, understanding their market focus, strategy and business challenges.
• Stay across the Canstar Awards and Ratings release schedule, securing opportunities to present research results and pitch endorsement licensing to clients.
• Proactively develop new business, including identifying opportunities for research reports, data subscriptions and digital (B2C) partnerships.
• Work closely with our PR & Communications team to maximise media exposure for clients and align sales activity with press and media campaigns.
• Partner with Canstar’s Research, Editorial, Digital, Product and Legal teams, including managing contract negotiations with clients.
• Capture client insights and feedback to help shape our ratings methodology, new rating categories and the strategic direction of the ratings business.
• Maintain strong relationships with all clients, including those who weren’t award winners in a given cycle.

What We’re Looking For

• Proven experience in corporate or B2B sales, with a track record of hitting and exceeding targets.
• Strong relationship-building skills and the gravitas to engage confidently with senior stakeholders, while staying down to earth.
• A proactive problem-solver who can think strategically while also rolling up their sleeves to get things done.
• A strong team player who’s equally comfortable working autonomously.
• A genuine passion for, or interest in, digital marketing.
• A degree in business or marketing.
• Marketing experience, particularly in endorsement marketing.
• Experience selling financial products or services, particularly in banking.
• Knowledge of the Australian financial services landscape.

Why Join Us?

• Competitive base salary + performance-based incentives
• Hybrid work model (office + work from home flexibility)
• Full-time opportunity in either Brisbane
• Work with some of Australia’s leading financial and consumer brands
• Play a part in helping Australians make more confident financial decisions
• Be part of a supportive, high-performing team with a strong culture of growth and innovation