National Account Manager - Coles

[axr] Recruitment & Search; Sydney; On-site; AUD 200,000 - 250,000; Full time

Job summary

A recruitment agency is seeking a National Account Manager to manage the relationship with Coles. This role involves building business plans, engaging with customers, and managing promotional activities. Ideal candidates will have a strong background in grocery retail, excellent communication skills, and experience in managing competing priorities. The position offers full-time employment in Sydney, New South Wales.

Qualifications

• Experience in grocery retail and managing competing priorities.
• Ability to deliver on timelines in a cross-functional environment.
• Financial acumen related to forecasts, budgets, and trade spend.

Responsibilities

• Own the relationship with Coles and manage customer engagement.
• Oversee promotional planning and volume forecasting.
• Drive alignment between internal teams and external customers.

Skills

Communication skills

Analytical thinking

Stakeholder management

Negotiation skills

Job description

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Here’s your opportunity to own the relationship with Coles as National Account Manager, working with exceptional, experienced leaders.

The Role

Reporting to the National Business Manager, you’ll play a key role in building and executing short-and long-term joint business plans.

You'll work cross-functionally to deliver results, manage promotional activity, and help drive omnichannel retail excellence.

More specifically, you will:

• Act as the key contact for day-to-day customer engagement, with support from the NBM.

• Manage promotional planning, volume forecasting, spend projections, and ROI reviews.

• Own the range review process – from stakeholder coordination to QBR preparation and NPD submissions.

• Support accurate forecasting and demand planning by partnering with Supply Chain and S&OP teams.

• Drive alignment between internal teams and external customers to deliver mutually beneficial outcomes.

About You

You’re a commercially minded, self-sufficient National Account Executive or Account Manager with a strong understanding of grocery retail.

• Thrive in a cross-functional environment and can turn insight into action.

• Excellent communication and stakeholder management skills.

• Proven ability to manage competing priorities and deliver on timelines.

• Analytical thinking and a structured approach to problem solving

• Financial acumen – confident with forecasts, budgets, and trade spend.

• Experience with Coles, Woolworths, or Independent channels is ideal.

• Confidence in negotiation and a deep understanding of trading variables.

Interested?

If this sounds like your next career move, contact [axr] Recruitment & Search:

0420 929 713

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Staffing and Recruiting

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