Account Manager

Fuller

Sydney

On-site

AUD 70,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Competitive salary package

Professional development opportunities

Flexible and people-first culture

Access to gym and wellness programs

Job summary

A leading branding agency in Sydney seeks an experienced Account Manager. You'll manage key client portfolios, oversee project delivery, and collaborate with creative teams to ensure brand objectives are met. The ideal candidate has 3-5 years in account management and a passion for impactful campaigns. A full-time role offering career growth and a competitive salary package is available.

Qualifications

3-5 years’ experience in Account Management within a creative or branding agency.
Proven ability to build client trust and deliver long-term value across complex accounts.
Exceptional written and verbal communication skills.

Responsibilities

Lead a diverse portfolio of clients across various sectors.
Build and maintain strong, trusted client relationships.
Scope, quote, and manage complex projects ensuring timely delivery.

Skills

Client relationship management

Project management

Strategic planning

Creative team management

Business development

Education

Bachelor’s degree in Business, Marketing, or Communications

Tools

Project management tools

Job description

Account Manager

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Play a key role in brand and creative campaigns that make a difference

Applications due: close of business Friday 1st August

Fuller is one of Australia's leading brand and creative agencies. We are excited to announce a new opportunity for an experienced Account Manager to join our Sydney team.

We specialise in strategic branding and behaviour change campaigns, working with iconic and aspirational Australian businesses and organisations that aim to positively influence society. Our reputation is built on a strategy-first approach and exceptional creative craft.

This is your chance to do meaningful work, build your career alongside talented peers, and help shape the future of a proudly independent Australian agency.

In this role, you will:

Lead a diverse portfolio of clients across sectors including pharmaceutical, banking, agriculture, tourism, insurance and not-for-profit.
Strengthen and grow relationships with high-value clients.
Drive new client growth across Australia.
Work closely with our experienced Brand, Research and Creative Strategists to deliver exceptional strategic and creative work.
Manage project finance, timelines, and profitability with precision.
Be part of a fast-paced, collaborative, and friendly team.

We’re looking for someone who:

Has a passion for leading brand and campaign work that creates real-world impact.
Can confidently manage creative teams and processes to deliver quality outcomes.
Is adaptable, thrives on variety, and is energised by new business opportunities.
Wants to help grow Fuller’s national presence.

Key Responsibilities

Build and maintain strong, trusted relationships with key clients, understanding their needs and consistently exceeding expectations.
Scope, quote, and manage complex brand, creative, production, and digital projects—ensuring delivery on time, on budget, and to the highest standard.
Provide strategic leadership to project teams, ensuring all work aligns with client objectives and overall brand strategy.
Collaborate with Producers and Senior Strategists to develop proposals and contribute to strategic planning.
Identify and develop new business opportunities within existing accounts, and support efforts to secure new clients.
Represent Fuller in high-level client meetings, presentations, and industry events.
Oversee the use of time tracking and billing systems to ensure accurate and efficient project and cost management.
Negotiate scope changes and project expansions with professionalism and confidence.

About You

Bachelor’s degree in Business, Marketing, Communications, or a related field.
3-5 years’ experience in Account Management within a creative or branding agency (desirable).
Proven ability to build client trust and deliver long-term value across complex accounts.
Strong project management skills and familiarity with modern PM tools.
Demonstrated success in identifying growth opportunities and supporting business development.
Sound understanding of branding, creative campaign development, and digital production processes.
Skilled in interpreting briefs, scoping and quoting multi-channel project work.
Financially literate, with experience managing project budgets and invoicing.
Exceptional written and verbal communication skills, including briefing, presenting, and client correspondence.
Calm, organised, and able to manage competing priorities with grace.
A positive team player who values excellence, collaboration, and continuous improvement.

What’s on Offer

A permanent, full-time role with long-term career development opportunities.
Competitive salary package, aligned with your experience and capabilities.
A diverse and growing portfolio of purposeful clients and great Australian brands.
An exciting “start-up” style Sydney office (team of 4) backed by a well-established Adelaide team (20+), offering collaboration, interstate travel, and national project exposure.
A stunning CBD workspace at The Commons on George Street, featuring free access to a gym, Pilates, meditation classes, and regular catered lunches and social events.
Ongoing professional development, including lunch-and-learn sessions and off-site team retreats.
A positive, flexible, and people-first culture.
The opportunity to contribute to a B Corp, Climate Active, and Reconciliation Australia certified organisation committed to making a difference.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Marketing, Advertising, and Project Management
Industries
Marketing Services, Advertising Services, and Public Relations and Communications Services

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