Account Director

Fulcrum; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

A leading creative and marketing agency in Australia is seeking an Account Director to manage a portfolio of key client accounts. This role requires building strong relationships, ensuring the delivery of integrated marketing solutions, and identifying growth opportunities. Ideal candidates will have 5–7 years of relevant experience and strong project management skills.

Qualifications

• 5–7 years’ experience in an Account Director or similar role within a marketing agency.
• Experience managing multiple high-value clients across digital, creative, print, and production.
• Strong project and stakeholder management skills.

Responsibilities

• Manage and grow a portfolio of key customer accounts.
• Develop strong, trusted relationships with multiple stakeholders.
• Identify and pursue new commercial opportunities within existing accounts.

Skills

Relationship Building

Problem Solving

Communication

Project Management

Education

Bachelor's degree or higher in Marketing, Communications or related field

Job description

Account Director

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We’re partnering with a well-established creative and marketing agency that delivers high-volume, integrated campaigns for some of Australia’s most recognisable consumer brands.

With all capabilities in-house — including strategy, creative, PR, digital, production, and martech — they operate at the scale and speed needed to support major retail and FMCG brands. Their ability to execute complex campaigns end-to-end makes them a trusted partner to clients who expect more than just creative ideas — they expect delivery.

They are now looking for an Account Director to manage and grow a portfolio of key client accounts. This involves building strong, trusted relationships with clients, identifying new commercial opportunities to expand existing accounts, and ensuring the flawless delivery of integrated marketing solutions across various services like creative, digital, print, and production. The role requires proactive problem-solving, effective communication, and collaboration with internal teams to meet client needs and drive organic growth.

The Role

As an Account Director, you’ll manage a portfolio of key customer accounts, ensuring flawless delivery of projects while building trust and value with clients. You’ll work closely with internal teams, senior leadership, and clients across multiple service areas.

You’ll be responsible for nurturing and growing existing accounts, proactively seeking opportunities to expand relationships and deliver integrated marketing solutions that align with client objectives.

Key Responsibilities

• Manage and grow a portfolio of key customer accounts across marketing, creative, digital, print, and production services
• Develop strong, trusted relationships with multiple stakeholders across each customer’s business
• Identify and pursue new commercial opportunities within existing accounts to deliver organic growth
• Liaise effectively with internal creative, digital, media, production, and strategy teams to ensure customer needs are met
• Use insight and problem-solving to tailor innovative solutions to client challenges

This Role Is for You If

• You’re commercially savvy — able to spot and convert growth opportunities
• You’re a confident presenter and communicator, both internally and externally
• You’re proactive, solutions-oriented, and adaptable to fast-paced environments
• You thrive in collaborative team cultures
• You have experience onboarding and nurturing new clients (highly regarded)

About You

• You have a minimum of 5–7 years’ experience in an Account Director or similar role within a marketing or communications agency
• You’ve successfully managed multiple high-value clients across a range of disciplines (digital, creative, print, production, strategy)
• You’re a natural relationship builder who can earn trust and deliver value
• You bring strong project and stakeholder management skills, with excellent attention to detail
• Established Agency: Full-service, in-house model with strong delivery reputation
• Strategic Focus: You grow the accounts to their top potential
• High-Calibre Clients: Work with some of the most recognisable consumer brands in Australia

Interested?

Apply now to take the lead on growth for a full-service creative and marketing agency with national reach, in-house capability, and real momentum.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning and Project Management

• Industries

  Marketing Services and Advertising Services

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