Multi-Venue Gm: Scale Operations & Culture

Woods & Co; Melbourne; On-site; AUD 150,000 - 200,000; Full time

Benefits offered by this job

Superannuation

Leadership role across multi-venue

Job summary

Woods & Co Recruitment is partnering with a Melbourne-based hospitality group to appoint a Group General Manager who will oversee multiple venues and shape the group’s next chapter.

In this role you will embed operational structure, elevate culture, and ensure financial profitability across the business. You’ll mentor a high-calibre team while driving growth and refining systems for scalability.

Qualifications

• 3+ years experience as a multi-venue General Manager (4 sites minimum).
• Strong commercial acumen with budgets and P&Ls.
• Hands-on leader able to mentor a diverse team.
• Experience in operational strategy and scaling multi-site businesses.
• Excellent communication and organisational skills.
• Passionate about hospitality and guest experiences.

Responsibilities

• Lead operations across multiple venues, ensuring service excellence, efficiency and profitability.
• Champion culture and mentor Area Managers and the wider teams.
• Oversee financial performance, budgets, P&Ls and cost optimisation.
• Refine systems and processes to improve efficiency, consistency and scalability.
• Support strategic initiatives including growth planning and new venue openings.
• Monitor guest experience and marketing outcomes to drive continuous improvement.
• Lead by example, setting high standards in professionalism, service and team accountability.

Skills

Multi-venue GM

Budgeting & P&L

Leadership

Culture building

Strategic growth

Job description

Woods & Co Recruitment are excited to partner with a Melbourne-based hospitality group which has quickly become a leader in the city’s dining scene. With multiple venues spanning diverse cuisines, this is a unique opportunity for an experienced Group General Manager to hit the ground running and shape the group’s next chapter.

This is more than a GM role. In the short term, you’ll embed operational structure, elevate culture and ensure financial profitability across the business. Beyond that, you’ll play a critical role in the group’s growth, overseeing multiple venues, optimising systems and processes and mentoring a high-calibre team.

What’s in it for you?

• $150,000 - $200,000 + Super.
• Lead a high-performing multi-venue group.
• Direct impact on operational strategy and culture across the business.
• Join a group with a proven track record in award-winning hospitality and play a key role in its next phase of expansion.

What do you do?

• Lead operations across multiple venues, ensuring service excellence, efficiency and profitability.
• Champion culture and mentor Area Managers and the wider teams.
• Oversee financial performance, budgets, P&Ls and cost optimisation.
• Refine systems and processes to improve efficiency, consistency and scalability.
• Support strategic initiatives including growth planning and new venue openings.
• Monitor guest experience and marketing outcomes to drive continuous improvement.
• Lead by example, setting high standards in professionalism, service and team accountability.

What do you need?

• 3+ years experience as a multi-venue General Manager (4 sites minimum).
• Strong commercial acumen with experience managing budgets, P&Ls, cost control and the ability to deliver profitability.
• Hands-on leader with the ability to mentor a high-calibre and diverse team.
• Skilled in operational strategy, process improvement and scaling multi-site businesses.
• Tech-savvy with proven ability to streamline processes.
• Exceptional communication, management and organisational skills.
• Strategic thinker who can anticipate challenges, drive performance and embed a strong culture.
• Passionate about hospitality and delivering outstanding guest experiences.

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce which values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or a linguistically diverse background, all members and genders of the LGBTQI community and people with disability.

*You will only be contacted if you are shortlisted and meet the above requirements.