Group General Manager

Woods & Co; City of Melbourne; On-site; AUD 150,000 - 200,000; Full time

Benefits offered by this job

Salary: $150,000 - $200,000 + Super

Job summary

Woods & Co Recruitment are excited to partner with a Melbourne-based hospitality group that has quickly become a leader in the city’s dining scene. They are seeking an experienced Group General Manager to lead multiple venues, shaping the group’s next chapter and embedding strong operational structures.

You will drive profitability, elevate culture, mentor a high-calibre team and oversee growth plans, including new venues and scalable systems.

Qualifications

• 3+ years as a multi-venue General Manager (4 sites minimum).
• Strong commercial acumen with budgets and profitability focus.
• Hands-on leader who mentors diverse teams.
• Experience scaling multi-site hospitality operations.

Responsibilities

• Lead operations across multiple venues to ensure service excellence.
• Mentor Area Managers and frontline teams.
• Oversee financial performance, budgets, and cost optimisation.
• Refine systems to improve efficiency and scalability.
• Drive growth initiatives including new venue openings.
• Monitor guest experience and marketing outcomes.
• Set high standards of professionalism and accountability.

Skills

Multi-venue leadership

Budget & P&L management

Operational strategy

Team mentoring

Culture development

Process improvement

Tools

POS systems

Excel

Financial reporting software

Job description

Woods & Co Recruitment are excited to partner with a Melbourne-based hospitality group which has quickly become a leader in the city’s dining scene. With multiple venues spanning diverse cuisines, this is a unique opportunity for an experienced Group General Manager to hit the ground running and shape the group’s next chapter.

This is more than a GM role. In the short term, you’ll embed operational structure, elevate culture and ensure financial profitability across the business. Beyond that, you’ll play a critical role in the group’s growth, overseeing multiple venues, optimising systems and processes and mentoring a high-calibre team.

What’s in it for you?

• $150,000 - $200,000 + Super.
• Lead a high-performing multi-venue group.
• Direct impact on operational strategy and culture across the business.
• Join a group with a proven track record in award-winning hospitality and play a key role in its next phase of expansion.

What do you do?

• Lead operations across multiple venues, ensuring service excellence, efficiency and profitability.
• Champion culture and mentor Area Managers and the wider teams.
• Oversee financial performance, budgets, P&Ls and cost optimisation.
• Refine systems and processes to improve efficiency, consistency and scalability.
• Support strategic initiatives including growth planning and new venue openings.
• Monitor guest experience and marketing outcomes to drive continuous improvement.
• Lead by example, setting high standards in professionalism, service and team accountability.

What do you need?

• 3+ years experience as a multi-venue General Manager (4 sites minimum).
• Strong commercial acumen with experience managing budgets, P&Ls, cost control and the ability to deliver profitability.
• Hands-on leader with the ability to mentor a high-calibre and diverse team.
• Skilled in operational strategy, process improvement and scaling multi-site businesses.
• Tech-savvy with proven ability to streamline processes.
• Exceptional communication, management and organisational skills.
• Strategic thinker who can anticipate challenges, drive performance and embed a strong culture.
• Passionate about hospitality and delivering outstanding guest experiences.

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce which values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or a linguistically diverse background, all members and genders of the LGBTQI community and people with disability.