Multi-Site Space & Member Experience Lead

Wotso; Sydney; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Friends of WOTSO perks

WOTSO Wellbeing perks

Job summary

WOTSO is expanding and hiring a Multi-Site Space Coordinator to work across our Sydney locations. This hands-on role keeps spaces welcoming, ensures events run smoothly and delivers high levels of service to members and guests.

Ideal candidates will come from retail, hospitality or customer service, be organised, adaptable and able to juggle tasks while travelling between sites. Monday–Friday, with onboarding support.

Qualifications

• Background in retail, hospitality, reception or customer service.
• Warm, personable and quick to build rapport with members and guests.
• Organised, reliable and good at juggling tasks.

Responsibilities

• Cover reception and be the first point of contact for members and guests.
• Greet everyone with a warm, professional attitude.
• Support members with general enquiries (in person, phone and email).
• Onboard new members and help them feel at home from day one.
• Assist with member tours.
• Daily set up and pack down of the space.
• Book and set up meeting rooms.
• Manage stock levels, consumables and site orders.
• Keep kitchen and communal areas well stocked and presentable.
• Assist with community events and activations.
• Create graphics using Canva (training provided).
• Support Instagram posting and other local marketing initiatives.
• Jump in where needed - no job too small.

Skills

Customer service

Reception

Sales support

Event coordination

Tools

Canva

Instagram posting

Job description

WOTSO is expanding and hiring a Multi-Site Space Coordinator to work across our Sydney locations. This hands-on role keeps spaces welcoming, ensures events run smoothly and delivers high levels of service to members and guests.

Ideal candidates will come from retail, hospitality or customer service, be organised, adaptable and able to juggle tasks while travelling between sites. Monday–Friday, with onboarding support.