Multi-site Maintenance & Facilities Coordinator

petstock; Ballarat; On-site; AUD 70,000 - 90,000; Full time

Job summary

Petstock is seeking a highly organised Maintenance Coordinator to support our Operations team across Australia. You will manage maintenance requests, coordinate contractors, and drive preventative maintenance programs across store and support office networks. The role emphasizes strong stakeholder management, meticulous record-keeping and timely service delivery.

Join a collaborative, safety‑focused environment that values continuous improvement and great service to Pets, People and the Planet.

Qualifications

• Experience in maintenance coordination, facilities, property, operations or a similar role.
• Strong organisational skills with the ability to manage multiple priorities.
• Outstanding communication and stakeholder management skills.
• A proactive and solutions-focused approach.

Responsibilities

• Coordinate maintenance requests across the Petstock network and ensure timely resolution.
• Manage work orders and liaise with contractors, service providers, landlords and key stakeholders.
• Monitor maintenance activities and ensure works are completed within agreed service levels.
• Support preventative maintenance and essential services programs.
• Maintain maintenance systems, records and reporting.
• Build strong relationships with internal stakeholders and external service providers.
• Track maintenance performance and identify opportunities for continuous improvement.
• Ensure all works comply with safety, OH&S and building standards.

Skills

Maintenance coordination

Organisational skills

Stakeholder management

Proactive problem-solving

Attention to detail

Job description

Petstock is seeking a highly organised Maintenance Coordinator to support our Operations team across Australia. You will manage maintenance requests, coordinate contractors, and drive preventative maintenance programs across store and support office networks. The role emphasizes strong stakeholder management, meticulous record-keeping and timely service delivery.

Join a collaborative, safety‑focused environment that values continuous improvement and great service to Pets, People and the Planet.