Mortgage Discharges Specialist

La Trobe Financial

Melbourne

On-site

AUD 65,000 - 75,000

Full time

47 hours ago
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Benefits offered by this job

Birthday paid day off
Volunteer days
Additional annual leave
Parental leave + superannuation
Zoo & sports club memberships
Employee Assistance Program
Training and development
Team events
Discounts through Reward Gateway

Job summary

La Trobe Financial in Melbourne is seeking a Discharges Officer to join our Customer Services team and support the completion of loan discharges. You will prepare payout figures and guide discharge requests through to completion, liaising with borrowers, solicitors, and other stakeholders to ensure timely processing.

Ideal candidates have a tertiary qualification in Finance or related discipline, or 1–2 years in mortgage discharges or settlements, with strong data skills, attention to detail,

Qualifications

  • Knowledge of mortgage discharges and experience in the financial services industry (preferred).
  • Strong data processing and attention to detail.

Responsibilities

  • Prepare payout figures including all fees and costs.
  • Prepare payout figures for internal use.
  • Ensure Discharge of Mortgage Documents are prepared and executed correctly.
  • Prepare solicitor instructions and borrower correspondence.
  • Monitor email inbox and prioritise requests, sort mail and electronic filing.
  • Process daily report and update accounts.
  • Respond to customer queries in a friendly and professional manner.

Skills

Mortgage discharges
Data processing
Excel
Customer service
Attention to detail
Time management

Education

Finance degree
Related discipline

Tools

Microsoft Excel

Job description

La Trobe Financial in Melbourne is seeking a Discharges Officer to join our Customer Services team and support the completion of loan discharges. You will prepare payout figures and guide discharge requests through to completion, liaising with borrowers, solicitors, and other stakeholders to ensure timely processing.

Ideal candidates have a tertiary qualification in Finance or related discipline, or 1–2 years in mortgage discharges or settlements, with strong data skills, attention to detail,

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