Loan Administration & Recoveries Officer

Asset Based Lending Pty Ltd; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Asset Based Lending Pty Ltd in Melbourne is seeking a Loan Administration & Recoveries Officer to manage loans from settlement to payout, extensions, or default/asset recovery. The role requires strong numerical, communication and problem-solving skills, with attention to payments, deadlines and contractual requirements.

Responsibilities include invoicing, monitoring overdue payments, reconciling records in Xero, month-end reporting and coordinating with valuers or recovery providers to manage

Qualifications

• Experience in finance, lending or loan administration.
• Experience using Xero or similar accounting software.
• Strong numerical, reconciliation and organisational skills.
• Excellent communication, negotiation and problem-solving abilities.
• Confidence managing overdue payments and difficult conversations.
• Ability to manage competing deadlines and maintain accurate records.
• Confidence liaising with external providers, including valuers and recovery agents.

Responsibilities

• Prepare and issue monthly interest invoices and monitor payments.
• Follow up overdue payments and communicate with borrowers regarding outstanding amounts.
• Prepare loan payout figures upon request.
• Reconcile borrower payments against invoices and loan records, maintaining accurate financial records in Xero.
• Assist with month-end reconciliations and reporting.
• Monitor upcoming loan expiries and proactively contact borrowers to confirm repayment arrangements.
• Assess extension requests based on payment history, exit strategy and current LVR, and seek the required internal approvals.
• Coordinate with valuers and tracking providers to arrange site visits and ensure requirements are completed within required timeframes.
• Manage defaulted loans in accordance with internal procedures and contractual requirements.
• Coordinate with tracking and recovery providers to locate and recover secured assets.

Skills

Finance & lending

Numerical skills

Communication

Problem solving

Organisation

Negotiation

Tools

Xero

Job description

Loan Administration & Recoveries Officer

Asset Based Lending Pty Ltd – Melbourne VIC

We are seeking a highly organised, proactive and detail-oriented Loan Administration & Recoveries Officer to manage loans from settlement through to payout, extension or, where necessary, default and asset recovery. This is a hands‑on role requiring strong numerical, communication and problem-solving skills, with responsibility for ensuring payments, deadlines and contractual requirements are managed effectively.

Key responsibilities

• Prepare and issue monthly interest invoices and monitor payments.
• Follow up overdue payments and communicate with borrowers regarding outstanding amounts.
• Prepare loan payout figures upon request.
• Reconcile borrower payments against invoices and loan records, maintaining accurate financial records in Xero.
• Assist with month-end reconciliations and reporting.
• Monitor upcoming loan expiries and proactively contact borrowers to confirm repayment arrangements.
• Assess extension requests based on payment history, exit strategy and current LVR, and seek the required internal approvals.
• Coordinate with valuers and tracking providers to arrange site visits and ensure requirements are completed within required timeframes.
• Manage defaulted loans in accordance with internal procedures and contractual requirements.
• Coordinate with tracking and recovery providers to locate and recover secured assets.

About you

• Experience in finance, lending, loan administration, collections, asset finance or a similar role.
• Experience using Xero or similar accounting software.
• Strong numerical, reconciliation and organisational skills.
• Excellent communication, negotiation and problem-solving abilities.
• Confidence managing overdue payments and difficult conversations professionally.
• The ability to manage competing deadlines, maintain accurate records and identify potential issues early.
• Confidence liaising with external providers, including valuers, tracking companies, recovery agents and auctioneers.