Administrative Assistant

Sydney Kids Hand Therapy and OT Centre; Ryde; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Competitive hourly rate

Flexible work arrangements

Supportive team environment

Job summary

Sydney Kids Hand Therapy and OT Centre in Denistone East, NSW is seeking a dedicated Administrative Assistant on a part-time basis. You will manage front-desk duties, appointment bookings, billing and general clerical tasks while supporting directors and the team in a busy paediatric clinic.

Ideal candidates have at least 2 years in administration, strong organisation and communication skills, and familiarity with MS Office and Halaxy.

Qualifications

• At least 2 years in an administrative role, preferably healthcare/medical setting.
• Strong organisational and time management abilities with multitasking finesse.
• Excellent communication and interpersonal skills with patient-facing empathy.
• Proficient with MS Office and health management software such as Halaxy.

Responsibilities

• First point of contact for clients, families and staff in a clinic environment.
• Handle enquiries and booking requests with empathy and professionalism.
• Provide cross-site administrative support.
• Manage appointments, waitlists, billing and reconciliations.
• Support directors with scheduling, meetings and communications.
• Perform general clerical duties (filing, photocopying, ordering).
• Oversee office operations to maintain smooth workflow.

Skills

Organisational skills

Time management

Communication

Customer service

Multitasking

Tools

Microsoft Office

Halaxy

Job description

Sydney Kids Hand Therapy and OT Centre – Denistone East NSW

We are seeking a dedicated and organised Administrative Assistant to join our team at Sydney Kids Hand Therapy and OT Centre in Denistone East, NSW. This part-time role will provide crucial administrative support to our team, allowing them to focus on delivering high-quality care to our young patients. Days required are Monday (10am to 6pm), Tuesday (10am to 6pm) and Thursday (10am to 5.30pm). Hours to cover after school appointments.

Key responsibilities

Be the first point of contact for clients, families and staff in a clinic environment

Provide excellent customer service to patients and their families, handling enquiries and booking requests with empathy and professionalism

Provide cross-site administrative support

Provide essential support including appointment bookings, waitlist management, billing and reconciling

Support directors by managing schedules, meetings, and communications

Perform general clerical duties such as filing, photocopying and ordering

Oversee office operations to ensure smooth workflow across the team

About you

At least 2 years of experience in an administrative role, preferably in a healthcare or medical setting

Strong organisational and time management skills, with the ability to multitask and prioritise effectively

Excellent communication and interpersonal skills, with a genuine interest in providing exceptional customer service

Proficient in using common office software, including Microsoft Office and other relevant software including Halaxy or other health management software

Good working knowledge of computer software, digital systems and technology, with a willingness to learn new platforms

The ability to work well independently and as part of a collaborative team

Flexibility and adaptability to changing priorities and workloads

• Competitive hourly rate
• Flexible work arrangements to support work-life balance
• Supportive and collaborative team environment

About us

The Sydney Kids Hand Therapy and OT Centre is a leading provider of paediatric occupational therapy and hand therapy services in the Ryde area. Our passionate team of occupational therapists are dedicated to helping children and their families achieve their goals and improve their quality of life. We pride ourselves on delivering personalised, evidence-based care in a welcoming and supportive environment.