Minor Works Coordinator

rmit; Melbourne; Hybrid; AUD 90,000 - 110,000; Full time

Job summary

RMIT University is seeking a proactive Minor Works Coordinator to deliver practical improvements across campuses. Based in the Melbourne CBD with hybrid work options, you will manage minor works requests, coordinate contractors and services, and ensure projects are completed safely, efficiently and with a strong customer focus.

You will engage stakeholders, prioritise tasks, and drive quality outcomes while maintaining high standards of service delivery and workplace improvements for staff and

Qualifications

• Coordinating high-volume operational, service delivery or project activities within a complex environment.
• Managing multiple concurrent tasks and meeting agreed timeframes.
• Strong stakeholder engagement and communication across diverse groups."
• Experience coordinating contractors, suppliers or service providers to achieve quality outcomes.
• Strong organisational, analytical and problem-solving skills with adaptability to changing priorities.
• Experience using systems and processes to manage workflow, reporting and documentation.
• Ability to work independently while contributing to a collaborative team.

Responsibilities

• Coordinate a high volume of minor works requests and ensure projects are delivered safely and efficiently.
• Collaborate with stakeholders, contractors and service providers to deliver successful outcomes.
• Support continuous improvement in customer service and service delivery across campuses.

Skills

Stakeholder engagement

Project coordination

Communication skills

Problem solving

Organisational skills

Contractor coordination

Education

Relevant qualification or equivalent experience in service management, project coordination, facilities, built environment or a related discipline

Job description

Overview

Full-time, Continuing position

HEW 7 + 17% Superannuation and Flexible Working Arrangements

Based at the Melbourne CBD campus, and hybrid ways of working

Help shape and improve the spaces our staff and students use every day.

As the Minor Works Coordinator, you will play a key role in delivering practical improvements across RMIT's campuses. From workplace moves and furniture upgrades to signage, services installations and small-scale facility improvements, you will help transform customer requests into real outcomes that enhance the University environment. The role is responsible for the coordination of a high volume of minor works requests, ensuring projects are delivered safely, efficiently and with a strong customer focus.

About You

You are a proactive and highly organised professional who enjoys working with people, solving problems and managing competing priorities. You thrive in a fast-paced environment, build strong relationships with stakeholders and service providers, and take pride in delivering quality outcomes that make a visible difference to the campus experience. The role involves coordinating multiple project and service activities, working closely with stakeholders, contractors and service providers to deliver successful outcomes.

To be successful in this position, you'll have:

• Demonstrated experience coordinating high-volume operational, service delivery or project activities within a complex environment.
• Proven ability to manage multiple concurrent tasks, prioritise effectively and deliver outcomes within agreed timeframes.
• Strong stakeholder engagement and communication skills, with the ability to build positive relationships and manage expectations across a diverse range of stakeholders.
• Experience coordinating contractors, suppliers or service providers to achieve quality outcomes.
• Strong organisational, analytical and problem-solving skills, with the ability to adapt to changing priorities and respond proactively to emerging issues.
• Experience using systems and processes to manage workflow, reporting, documentation and service delivery.
• Demonstrated ability to work independently while contributing positively to a collaborative team environment.
• A commitment to delivering high-quality customer service, with strong attention to detail and a focus on continuous improvement.

Desirable

• Experience in property, facilities management, workplace relocation or minor works environments.
• Ability to interpret drawings, layouts or scope documentation.
• A relevant qualification or equivalent experience in service management, project coordination, facilities, built environment or a related discipline.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Portfolio

Property Services has approximately 75 staff and has responsibility for the operation, maintenance, utilisation and enhancement of buildings owned and leased by RMIT University. Property Services oversees construction projects and ensures the provision of physical facilities services. The Group has an operating budget in excess of $75m and current capital projects are significant. RMIT's built environment involves approximately 124 buildings spread across all of RMIT's campuses and sites. The capital stock of the University is diverse and valued at approximately $2 billion and includes heritage and other classifications.

Property Services (PSG) consists of the following areas:

• Property Operations
• Campus Strategy and Management
• Strategic Programming
• Capital Works & Development
• Facilities and Asset Management
• Commercial and Leasing

Job Description - Minor Works Coordinator

Applications Close: 4 Nov 2026 11.59 pm

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

In line with RMIT University's commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the Natio