Product Coordinator

rmit; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

RMIT University is seeking a Product Coordinator to support the delivery of the digital experience for prospective students. Based in the Melbourne CBD, this full-time continuing role involves maintaining accurate, accessible website content, coordinating publishing, and testing content to ensure alignment with content standards.

You will work with marketing, recruitment, admissions and academic stakeholders to improve course information and user journeys.

Qualifications

• Experience creating, editing, publishing and maintaining website content with a CMS.
• Understanding accessibility, usability, SEO and plain language.
• Ability to translate course information into engaging content for prospective students.
• Experience with analytics/tools to measure content performance.
• Strong communication and stakeholder management skills.

Responsibilities

• Coordinate, edit, publish and test website content to ensure accuracy.
• Work with marketing, recruitment, admissions and academic stakeholders.
• Ensure content complies with accessibility, usability and SEO best practices.
• Support prospective students with clear, usable information.

Skills

Content publishing

Stakeholder management

Editing and publishing

Attention to detail

Excellent communication

Education

Diploma-level qualification in web content, digital media, communications, marketing or related

Tools

Adobe Experience Manager

Shopify

Analytics tools

Adobe Customer Journey Analytics

Job description

Overview

Full-time, Continuing position

Salary Level HEW 5 + 17% Superannuation

Based at the Melbourne CBD campus, and hybrid ways of working

About the role

As Product Coordinator, you will support the delivery of RMIT's digital experience for prospective students by maintaining accurate, accessible and engaging website product content. This role will contribute to the timely publishing and ongoing improvement of course, program and related recruitment content, helping users find clear information and take the next step in their journey with RMIT.

Working as part of a small, collaborative team, you will coordinate, edit, publish and test website content to ensure it is current, consistent and aligned with agreed content standards. This role works closely with stakeholders across student recruitment, marketing, admissions and academic areas to support prospective student engagement and improve the quality of product information across RMIT websites.

Experience in web content publishing, editing and stakeholder coordination with an understanding of accessibility is essential, including usability and user-centred content practices, particularly in relation to supporting prospective students to access and understand information about RMIT's study options.

To be successful in this position, you will have:

• Demonstrated experience creating, editing, publishing and maintaining website content using a content management system. Experience with Adobe Experience Manager and/or Shopify will be highly regarded
• Strong understanding of web content best practice, including accessibility, usability, plain language, SEO, writing for web and quality assurance.
• Ability to translate course, program or product information into clear, accurate and engaging content for prospective students and other key audiences.
• Experience using analytics, tagging or reporting tools to understand content performance and support evidence-based content improvements. Experience with Adobe Customer Journey Analytics will be highly regarded.
• Excellent communication and stakeholder management skills, with the ability to work collaboratively with marketing, recruitment, admissions, academic and digital stakeholders.
• Strong attention to detail, with the ability to manage competing publishing priorities and deliver timely, accurate and consistent website updates.

Qualifications

• Industry certifications and experience in Adobe Experience Manager and training preferably within large, complex knowledge-based organisations.
• Diploma-level qualification in web content, digital media, communications, marketing or a related field, or equivalent workplace experience in web content publishing, editing or digital engagement.

PLEASE NOTE

Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Portfolio

The Engagement Portfolio provides integrated, strategic leadership across the University to advance RMIT's reputation, reach, and revenue, encompassing a range of functions, including domestic and international student recruitment; global marketing and intelligence; strategic communications; advancement function that includes donor relations, philanthropic advancement; and industry engagement and partnerships.

The portfolio leads the development and execution of major fundraising campaigns aligned with institutional priorities and stewards high-value partnerships with industry, government, and community to generate measurable impact. It enables data-informed decision-making through market insights to support integrated operations, strengthen relationship management, and enhance performance reporting.

Through innovation, collaboration, and strategic partnerships, the Engagement Portfolio plays a critical role in diversifying revenue streams and expanding RMIT's presence in alignment with its long-term strategic objectives.

Further Information

For further information about this position, please see the Position Description hyperlinked below or contact Anna Burke (Senior Manager Digital Experience) via email [e-mail] . Please do not send your application to this contact.

Position Description - Product Coordinator

Applications Close

3 Nov 2026 11.59 pm

EEO and Diversity Statements

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

In line with RMIT University's commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our