Mining Territory: Customer Development Lead

NAPA Auto Parts; Rockhampton Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Tools of Trade

Late model vehicle

Mobile phone

Laptop

Uniform provided

Team discounts

Diversity & inclusion

Parental leave top-up

Volunteer leave

Job summary

NAPA Auto Parts is seeking a Customer Development Manager to drive sales and gross margin within a defined territory. You will partner with branch managers to build strong customer relationships, solve problems, and deliver on sales budgets.

The role requires an engaging communicator with proven account management or business development experience, plus CRM proficiency and a drive for KPI-based performance. A safety‑first culture and vehicle use are emphasized.

Qualifications

• Engaging, strong communicator with negotiation skills.
• Track record in account management or business development.
• Able to thrive in a KPI-driven environment.
• Sales and/or customer management experience; automotive sector preferred.
• Experience using CRM systems.

Responsibilities

• Solve customer problems through consultation and relationship building.
• Responsible for sales and gross margin in territory.
• Attend sales meetings, trade shows and training sessions.
• Achieve sales budgets.
• Develop new business via account management.
• Foster a culture of safety and safe driving.

Skills

Communication skills

Negotiation

CRM experience

Account management

Business development

Sales experience

Automotive passion

Tools

CRM systems

Job description

NAPA Auto Parts is seeking a Customer Development Manager to drive sales and gross margin within a defined territory. You will partner with branch managers to build strong customer relationships, solve problems, and deliver on sales budgets.

The role requires an engaging communicator with proven account management or business development experience, plus CRM proficiency and a drive for KPI-based performance. A safety‑first culture and vehicle use are emphasized.