Mining Tech Operations Leader: Delivery & Growth

Globe 24-7; Western Australia; On-site; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Base salary plus superannuation

Profit share

Job summary

Globe 24-7 is seeking a Technical Operations Manager in Perth, WA to strengthen operational accountability across sales and technical delivery as the business grows. The role combines commercial responsibility with senior client engagement and the establishment of operating practices that support expansion.

You will connect client commitments with delivery capacity, introduce clear accountability and coordinate priorities with software development leadership, without direct software development

Qualifications

• Senior operational or commercial leadership experience in mining or related services.
• Demonstrated ability to manage people and improve performance across delivery and client-facing functions.
• Experience with budgets, P&L, forecasting and KPIs.
• Strong client engagement with senior stakeholders on technical, delivery and commercial matters.

Responsibilities

• Lead delivery coordination to ensure client commitments are scoped, achievable and met.
• Establish KPIs for delivery, utilisation, quality, client outcomes and profitability with ownership and reporting.
• Review performance and escalate risks to timelines, quality, client satisfaction and margins.
• Strengthen budgeting, forecasting and financial reviews using P&L results and margin analysis.
• Embed pricing discipline, statements of work, scope management and change control across teams.
• Maintain senior mining-client relationships through engagement, issue resolution and discussions.
• Develop operating rhythms, reporting and accountability to support workforce growth.
• Coach managers and teams, set performance expectations and foster cross-functional cooperation.
• Coordinate resources across Australian and international offices and software leadership.
• Improve resource planning, workflows, handovers and management reporting.

Skills

People leadership

Stakeholder engagement

Operational KPIs

Budgeting & P&L

Pricing & SOW

Education

Mining/geology degree

Business/finance postgraduate

Professional body membership (relevant)

Job description

Globe 24-7 is seeking a Technical Operations Manager in Perth, WA to strengthen operational accountability across sales and technical delivery as the business grows. The role combines commercial responsibility with senior client engagement and the establishment of operating practices that support expansion.

You will connect client commitments with delivery capacity, introduce clear accountability and coordinate priorities with software development leadership, without direct software development