Operations & Projects Manager - 24/7 IT Services Lead

XPT Software; Sydney; Sur place; AUD 120 000 - 160 000; Plein temps

Résumé du poste

XPT Software Australia PTY Ltd is seeking an experienced Operations & Projects Manager to lead our field operations and end-to-end IT support teams in Australia. This role drives 24/7 service delivery across hybrid on-prem, cloud, and distributed networks.

You will coordinate governance, scheduling, escalation, and cross-functional engineering collaboration to ensure high availability and optimal performance for enterprise workspaces and technical zones.

Qualifications

• Must have: Operations & Projects Manager role in IT services.
• Operations Manager – CommandCentre familiarity.
• Operations Manager – FieldServices, TechZone involvement.

Responsabilités

• Lead field operations and technical support teams delivering 24/7 IT services.
• Govern operational governance, dispatching, shift scheduling, and queue management.

Connaissances

Operations & Projects Manager

Field Services

TechZone

Description du poste

XPT Software Australia PTY Ltd is seeking an experienced Operations & Projects Manager to lead our field operations and end-to-end IT support teams in Australia. This role drives 24/7 service delivery across hybrid on-prem, cloud, and distributed networks.

You will coordinate governance, scheduling, escalation, and cross-functional engineering collaboration to ensure high availability and optimal performance for enterprise workspaces and technical zones.