MICE Growth Partner | Business Development Manager

Bendigobank; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Job summary

Crown Resorts in Melbourne seeks a driven Business Development Manager to lead new business growth across the MICE segment, building a robust pipeline and converting opportunities into lasting partnerships.

You will report to the Director of Sales and nurture strategic relationships, representing Crown at industry events while collaborating with cross-functional teams to maximize revenue across accommodation and events.

Qualifications

• Minimum of 5 years' experience in business development or account management within hotel or MICE.
• Strong understanding of MICE dynamics and trends.
• Proven revenue growth and target achievement.
• Excellent communication and negotiation skills.
• Advanced Excel and CRM proficiency.
• Relevant tertiary qualifications in Hospitality or Business.

Responsibilities

• Drive new business growth by identifying, targeting, and converting high-value opportunities aligned to revenue strategy.
• Build and maintain a strong, forward-looking pipeline through proactive prospecting and lead generation.
• Collaborate with Sales Managers to maximise conversion and revenue outcomes.
• Represent Crown at trade shows, networking events, and industry functions to generate leads and build brand presence.
• Monitor market trends, competitor activity, and customer insights to inform sales strategies.
• Maintain a deep understanding of Crown’s hotels, events, and integrated offerings.
• Effectively manage CRM systems to ensure accurate forecasting, reporting, and client insights.
• Mentor and support junior team members to build capability and drive team performance.
• Develop strong relationships with internal stakeholders and key external partners.
• Contribute to achieving revenue targets across accommodation and events segments.
• Analyse and report on pipeline performance, lead conversion, and revenue outcomes.
• Identify and leverage cross-property opportunities across Crown’s national portfolio.

Skills

Relationship building

Negotiation

Prospecting / Lead generation

Communication

Stakeholder engagement

Education

Hospitality or Business degree

Tools

Excel

CRM systems

Job description

Crown Resorts in Melbourne seeks a driven Business Development Manager to lead new business growth across the MICE segment, building a robust pipeline and converting opportunities into lasting partnerships.

You will report to the Director of Sales and nurture strategic relationships, representing Crown at industry events while collaborating with cross-functional teams to maximize revenue across accommodation and events.