Mental Health Intake & Assessment Specialist

Open Minds; Lismore; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging benefits

Employee discounts

Job summary

Open Minds’ Lismore Medicare Mental Health Centre is hiring an Intake & Assessment Officer to be the first point of contact for people seeking support. You will provide compassionate guidance, clinical assessment and access to services, helping individuals, families and carers navigate their choices.

You’ll work with a multidisciplinary team, conducting intake, screening, risk assessments and care planning, coordinating services and referrals while ensuring recovery‑oriented, person‑centred

Qualifications

• Qualifications in health, mental health, community services or related discipline.
• Experience conducting intake, screening, biopsychosocial and risk assessments.
• Proven ability to coordinate care within multidisciplinary teams.
• Exceptional communication skills with clients, families, carers and service providers.
• Strong organisational, time management and computer skills with clinical systems.
• Recovery‑oriented mental health practice knowledge.

Responsibilities

• Conduct intake, screening, assessment and risk evaluations for people accessing the service.
• Provide brief interventions, care coordination and referrals to appropriate supports.
• Develop collaborative care plans and support people to access the services they need.
• Work closely with local health, community and partner organisations to deliver holistic care.
• Participate in case reviews, clinical discussions and regular supervision.
• Contribute to the centre’s reputation and growth within the community.
• Work a regular fortnightly weekend roster as part of service delivery.

Skills

Intake & assessment

Care coordination

Risk assessment

Interpersonal communication

Multidisciplinary collaboration

Time management

Microsoft Office

Education

Bachelor’s degree in health/mental health/related discipline

Tools

Microsoft Office

Clinical information systems

Databases

Job description

Open Minds’ Lismore Medicare Mental Health Centre is hiring an Intake & Assessment Officer to be the first point of contact for people seeking support. You will provide compassionate guidance, clinical assessment and access to services, helping individuals, families and carers navigate their choices.

You’ll work with a multidisciplinary team, conducting intake, screening, risk assessments and care planning, coordinating services and referrals while ensuring recovery‑oriented, person‑centred