Intake and Assessment Officer

Open Minds; Coffs Harbour; Sur place; AUD 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Salary packaging benefits

Meals & entertainment allowance

Employee discounts

Résumé du poste

Open Minds in Coffs Harbour is seeking an Intake & Assessment Officer to be the first point of contact for people seeking mental health support. You will conduct intake, screening and risk assessments, and coordinate access to services with compassion and clinical insight.

You will work within a multidisciplinary team to develop care plans, provide brief interventions and referrals, and support families, carers and service providers across the local community.

Qualifications

• Qualifications in health, mental health, community services or related discipline.
• Experience conducting intake, screening, biopsychosocial and risk assessments.
• Ability to coordinate care within multidisciplinary teams and build relationships.

Responsabilités

• Conduct intake, screening, assessment and risk evaluations for people accessing the service.
• Provide brief interventions, care coordination and referrals to appropriate supports.
• Develop collaborative care plans and support people to access the services they need.
• Work closely with local health, community and partner organisations to deliver holistic care.
• Participate in case reviews, clinical discussions and regular supervision.
• Contribute to the centre's growth and service delivery, including weekend rosters.

Connaissances

Intake & assessment

Care coordination

Multidisciplinary teamwork

Formation

Health/mental health degree

Outils

MS Office

Description du poste

Be the person who helps someone take their first step towards better mental health.

At the Coffs Harbour Medicare Mental Health Centre, every conversation has the potential to change a life. As an Intake & Assessment Officer, you'll be one of the first people individuals, families and carers connect with when seeking support, providing compassionate guidance, clinical assessment and access to the services they need.

This is a rewarding opportunity to join a passionate multidisciplinary team that is committed to delivering accessible, person-centred mental health care for the local community. Working alongside clinicians, GPs, community engagement professionals and support staff, you'll play a pivotal role in helping people navigate their mental health journey while ensuring they feel heard, supported and connected.

Why Join Us?

You’ll be joining a welcoming, collaborative and purpose-driven team where your expertise is valued and your development is supported.

What's On Offer?

• Permanent Full-Time opportunity or 0.8 FTE
• Meaningful work supporting people experiencing mental health challenges
• Work within a multidisciplinary team delivering integrated care
• Salary packaging benefits: up to $15,900 tax-free plus $2,650 meals and entertainment.
• Access to employee discounts across shopping, dining, and travel.

What You'll Be Doing

• Conduct intake, screening, assessment and risk evaluations for people accessing the service
• Provide brief interventions, care coordination and referrals to appropriate supports
• Develop collaborative care plans and support people to access the services they need
• Work closely with local health, community and partner organisations to deliver holistic care
• Participate in case reviews, clinical discussions and regular supervision
• Contribute to the positive reputation and growth of the Medicare Mental Health Centre within the community
• Work a regular fortnightly weekend roster as part of service delivery

About You

You're passionate about supporting people through challenging periods in their lives and have the confidence to assess needs, identify risks and coordinate appropriate supports. You combine clinical capability with genuine empathy and build trust quickly with people from all walks of life.

• Qualifications in health, mental health, community services, behavioural/social sciences or a related discipline
• Experience conducting intake, screening, biopsychosocial and risk assessments, with strong knowledge of recovery-oriented mental health practice
• Proven ability to coordinate care and collaborate effectively within multidisciplinary teams
• Exceptional communication skills with the ability to build relationships with clients, families, carers and service providers
• Strong organisational, time management and computer skills, with the ability to manage competing priorities and use clinical systems, databases and Microsoft Office applications

About the Centre

The Medicare Mental Health Centre provides free and accessible mental health support in a welcoming environment where people can access information, assessment, referral pathways and ongoing assistance. As part of our team, you'll help ensure people receive the right support at the right time, when they need it most.

Questions? Contact Charissa Foster at ***************@vertaview.org.au

Diversity is Strength. We strongly encourage applications from First Nations peoples, culturally and linguistically diverse backgrounds, LGBTQIA+ individuals, and those with lived or peer mental health experience.