Membership & Engagement Coordinator

Victorian Allied Health Professionals Association; Melbourne; On-site; AUD 50,000 - 70,000; Full time

Job summary

The Victorian Allied Health Professionals Association (VAHPA) is seeking a Membership Officer to manage day-to-day membership administration and support. You will process memberships and changes, keep accurate records, answer enquiries and assist members with membership-related and workplace matters.

Strong IT and digital skills are essential as the role relies on databases, payment systems and other digital platforms.

Qualifications

• Experience in membership administration or similar role.
• Strong IT skills and ability to learn new software.
• Excellent written and verbal communication.

Responsibilities

• Process memberships and membership changes.
• Maintain accurate membership and payment records.
• Respond to enquiries and assist members with workplace matters.
• Provide friendly, professional service as first point of contact.
• Support organising and campaigning activities and events.

Skills

Membership management

Customer service

Data entry

Tools

Membership database

Payment systems

CRM software

Job description

The Victorian Allied Health Professionals Association (VAHPA) is seeking a Membership Officer to manage day-to-day membership administration and support. You will process memberships and changes, keep accurate records, answer enquiries and assist members with membership-related and workplace matters.

Strong IT and digital skills are essential as the role relies on databases, payment systems and other digital platforms.