Membership Consultant

Talent Connect Australia; North Canberra; Presencial; AUD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free club membership

Staff discounts

Permanent, full-time

Descripción de la vacante

Talent Connect Australia is seeking a Membership Consultant for a premium fitness club in Canberra, offering resort-style facilities and a vibrant team.

You’ll welcome prospective members, conduct tours, and guide sign-ups while delivering outstanding customer service. Visa holders welcome; evenings/weekends required; permanent, full-time role with great staff discounts and free club membership.

Formación

• Excellent customer service and communication skills.
• Ability to work towards targets and deliver results.
• Interest in health, fitness and wellbeing.

Responsabilidades

• Manage enquiries and convert prospective members into new memberships.
• Conduct engaging club tours and showcase the facilities.
• Guide new members through the sign-up and onboarding process.
• Build relationships and provide excellent customer service.
• Maintain accurate membership records and follow up on leads.
• Work towards individual and team sales targets.
• Keep up to date with club offerings and competitor activity.

Conocimientos

Customer service

Sales

Communication

Health & fitness interest

Descripción del empleo

• Work in a premium club with spectacular, resort-style facilities
• Be part of a fun, energetic and supportive team
• Help people achieve their health and fitness goals
• Free club membership and great staff discounts
• Permanent, full-time opportunity

• Work in a premium club with spectacular, resort-style facilities
• Be part of a fun, energetic and supportive team
• Help people achieve their health and fitness goals
• Free club membership and great staff discounts
• Permanent, full-time opportunity

Our client is a premium fitness club focused on creating an exceptional experience for both members and employees. With a strong sense of community and a commitment to excellence, they offer a welcoming and vibrant environment where people can thrive.

As a Membership Consultant, you’ll play an important role in welcoming prospective members and helping them find the right membership to suit their needs.

In this role, you will manage the sales process from the initial enquiry through to sign-up, deliver engaging club tours and provide an outstanding customer experience along the way.

Whether you’re starting out in sales or already have experience in membership sales, we would love to hear from you.

Responsibilities:

• Manage enquiries and convert prospective members into new memberships.
• Conduct engaging club tours and showcase the facilities.
• Guide new members through the sign-up and onboarding process.
• Build relationships and provide excellent customer service.
• Maintain accurate membership records and follow up on leads.
• Work towards individual and team sales targets.
• Keep up to date with club offerings and competitor activity.

About you:

• A positive, outgoing personality with a passion for working with people.
• Motivated by achieving targets and delivering results.
• Strong communication and customer service skills.
• An interest in health, fitness and wellbeing.
• Previous sales experience is advantageous but not essential.
• Flexibility to work some evenings and weekends.

Visa holders are welcome to apply, provided you have valid working rights in Australia.

If you’re a people person who enjoys building relationships, working towards goals and being part of a great team, we would love to hear from you!