Member Support Administrator

Queensland Chamber of Agricultural Societies Inc.; Brisbane; Híbrido; AUD 60 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible hybrid working arrangement

Supportive and collaborative team

Meaningful work supporting regional ag

Variety in role with member services &

Opportunity to work with volunteers

Growth-oriented workplace

Resumo da oferta

Queensland Chamber of Agricultural Societies Inc. is seeking a Member Support Administrator to provide administrative and customer service support for members of a statewide peak body representing agricultural shows and community organisations.

You will respond to enquiries, maintain member resources and help administer programs, competitions and initiatives. Ideal candidates enjoy talking with people, building relationships, and connecting members with practical information and support across

Qualificações

• Experience in customer service, administration or member support.
• Strong verbal and written communication skills.
• Excellent organisational skills and attention to detail.
• Ability to follow established processes and procedures.
• Competency using Microsoft Office and online systems.
• Ability to work independently while contributing positively to a small team.
• Approachable, professional and member-focused.
• Proactive and solutions-oriented.
• Reliable, responsive and adaptable.

Responsabilidades

• Provide high-quality customer service and administrative support to members across a statewide network of agricultural show societies and community organisations.
• Act as a trusted first point of contact, ensuring member enquiries are managed professionally, accurately and efficiently.
• Support member engagement by connecting members with appropriate resources, information and organisational services.
• Maintain accurate records and information systems to support effective member services and organisational operations.
• Assist in the development, maintenance and accessibility of member resources, guidance materials and online information.
• Support the delivery and administration of member programs, competitions and organisational initiatives.
• Build positive relationships with members, volunteers and stakeholders, supporting a strong culture of service and responsiveness.
• Provide administrative support to organisational activities, projects and events as required.

Conhecimentos

Customer service

Administration

Member support

Verbal communication

Written communication

Organisational skills

Independent work

Team collaboration

Approachable

Proactive

Reliable

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Queensland Chamber of Agricultural Societies Inc. – Fortitude Valley QLD

The Member Support Administrator provides administrative and customer service support to members of a statewide peak body representing agricultural shows and community organisations. The role assists with responding to enquiries, maintaining member resources and supporting the administration of member programs, competitions and initiatives.

This is an ideal role for someone who genuinely enjoys talking with people and building relationships. Much of your time will be spent speaking with members from across Queensland, listening to their needs, answering questions and connecting them with practical information and support. No two conversations are the same, making this a varied and rewarding role for a naturally people-focused individual.

About the Role

The Member Support Administrator provides administrative and customer service support to members of a statewide peak body representing agricultural shows and community organisations. The role assists with responding to enquiries, maintaining member resources and supporting the administration of member programs, competitions and initiatives.

This is an ideal role for someone who genuinely enjoys talking with people and building relationships. Much of your time will be spent speaking with members from across Queensland, listening to their needs, answering questions and connecting them with practical information and support. No two conversations are the same, making this a varied and rewarding role for a naturally people-focused individual.

Key Responsibilities

• Provide high-quality customer service and administrative support to members across a statewide network of agricultural show societies and community organisations.

• Act as a trusted first point of contact, ensuring member enquiries are managed professionally, accurately and efficiently.

• Support member engagement by connecting members with appropriate resources, information and organisational services.

• Maintain accurate records and information systems to support effective member services and organisational operations.

• Assist in the development, maintenance and accessibility of member resources, guidance materials and online information.

• Support the delivery and administration of member programs, competitions and organisational initiatives.

• Build positive relationships with members, volunteers and stakeholders, supporting a strong culture of service and responsiveness.

• Provide administrative support to organisational activities, projects and events as required.

About You

• Experience in customer service, administration or member support.

• Strong verbal and written communication skills.

• Excellent organisational skills and attention to detail.

• Ability to follow established processes and procedures.

• Competency using Microsoft Office and online systems.

• Ability to work independently while contributing positively to a small team.

• Approachable, professional and member-focused.

• Proactive and solutions-oriented.

• Reliable, responsive and adaptable.

Desirable

• Experience working with membership organisations, associations, events or community groups.

• An interest in or understanding of agricultural shows, rural communities or volunteer-led organisations.

• Experience supporting competitions, events or stakeholder programs.

About Us

We are a member-based peak body supporting a network of agricultural show societies and community organisations across Queensland.

Our organisation works closely with members to provide information, resources, advocacy and practical support that help strengthen agricultural shows and the communities they serve.

We are a small, collaborative team where individual contributions are valued and where respect, service and teamwork are at the centre of everything we do.

Benefits

• Flexible hybrid working arrangement.

• Supportive and collaborative team environment.

• Meaningful work supporting agricultural shows and regional communities.

• Variety in your role with exposure to member services, competitions and stakeholder engagement activities.

• Opportunity to work with passionate volunteers and community leaders across Queensland.

• A workplace culture that values flexibility, initiative and professional growth.

Work Location

This is a hybrid position based in Fortitude Valley, Brisbane.

While many responsibilities can be performed remotely, the successful applicant will be required to attend the office periodically for meetings, planning activities and team collaboration. Attendance at key events, competitions and member activities may also be required throughout the year.