Member Services and Database Support Officer

Holstein Australia; Melbourne; Híbrido; AUD 63.000 - 77.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Laptop provided

Free parking

Partly remote work

Salary review

Networking events

Descripción de la vacante

Holstein Australia in Bundoora, Melbourne, is seeking a practical, friendly, and technically minded Member Services & Database Support Officer to join our team. This office-based role liaises with dairy farmers, members, and software providers while developing behind-the-scenes data and systems to support our membership and registration services.

You will handle database and data management, provide end-user tech support for laptops and Microsoft 365 tools, excel, and run across multiple

Formación

• Competent database and data management skills.
• Experience using SQL or similar database programs.
• Support end-user technology including laptops, mobile devices, Microsoft 365, Teams, SharePoint, OneDrive, and business applications.
• Experience in member, customer, or client services.
• Confidence learning and working across different systems and platforms.
• Strong attention to detail and problem-solving skills.
• A friendly, down-to-earth approach when working with members and colleagues.
• Ability to work independently whilst also being a supportive team member.
• Proficiency in Excel in highly regarded.
• Experience in the dairy, agricultural, or horticultural industry would be an advantage, but not essential.

Conocimientos

SQL

Data management

Customer service

Excel

Problem-solving

Detail-oriented

Teamwork

Herramientas

Microsoft 365

SharePoint

Teams

OneDrive

Descripción del empleo

Member Services & Database Support Officer

Job title: Member Services& Database Support Officer

Location: Bundoora, Melbourne

Salary: Earn up to $70,000 + laptop

Regular salary review

Option to work partly from home

Free car parking available

Opportunities to network and build relationships at industry events.

Based at Dairy House in AgriBio La Trobe University, Holstein Australia is a breed association recognised as a world leader in the provision of registration, classification, and genetic improvement services for dairy producers.

We are currently looking for a practical, friendly, and technically minded person to join our loyal and dedicated team.

This is an office-based role where you will liaise directly with our members, particularly dairy farmers, stakeholders, and software providers whilst also developing solutions behind the scenes to support the systems and data that underpin our membership and registration services. There is also the opportunity to participate in external industry events throughout the year.

We are looking for someone with:

• Competent database and data management skills
• Experience using SQL or similar database programs.
• Support end-user technology including laptops, mobile devices, Microsoft 365, Teams, SharePoint, OneDrive, and business applications.
• Experience in member, customer, or client services
• Confidence learning and working across different systems and platforms.
• Strong attention to detail and problem-solving skills
• A friendly, down-to-earth approach when working with members and colleagues.
• The ability to work independently whilst also being a supportive team member.
• Proficiency in Excel in highly regarded.
• Experience in the dairy, agricultural, or horticultural industry would be an advantage, but not essential.