Casual Customer Service & Membership Advisor

Belgravia Leisure; Mount Barker; On-site; AUD 39,000 - 47,000; Part time

Job summary

Belgravia Leisure is seeking a Casual Customer Service Officer at SA, Adelaide Hills Recreation Centre - Mount Barker. You will act as the heart of the business, delivering first-class services to members, casual users and potential new members in line with our mission and values.

Responsibilities include reception, sales of memberships, managing bookings, promoting services, and maintaining strong customer relations, with opening/closing duties as required.

Qualifications

• Excellent customer service to all customers both in person and over the phone.
• Familiarity with software packages and point of sale systems.
• Experience in the leisure industry is desirable.
• Current First Aid Certificate (Workplace Level 2).
• Current CPR Certificate.
• Police Check.
• Working with Children Check.

Responsibilities

• Provide excellent customer service to all customers, both in person and over the telephone.
• Apply sound cash handling principals and use of Point of Sale (POS) systems.
• Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews.
• Promote the centre’s services and programs to customers and accept customer bookings and enrolments.
• Develop and maintain good working relations with customers.
• Promote and exercise good public relations at all times.
• Opening/closing of the centre in accordance with security and safety procedures.

Skills

Customer service

POS systems

Leisure industry exp

First Aid

CPR

Police Check

WWC - Working with Children Check

Job description

Belgravia Leisure is seeking a Casual Customer Service Officer at SA, Adelaide Hills Recreation Centre - Mount Barker. You will act as the heart of the business, delivering first-class services to members, casual users and potential new members in line with our mission and values.

Responsibilities include reception, sales of memberships, managing bookings, promoting services, and maintaining strong customer relations, with opening/closing duties as required.