Member Growth & Wellness Consultant

Fitness First; Victoria; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Uncapped commission

Complimentary Platinum Fitness First"

Job summary

Fitness First is seeking a Member Support Consultant (MSC) in Australia, Victoria. You will be the club’s frontline voice, turning interest into action by welcoming prospective members, presenting club offerings, and guiding newcomers through their fitness journey.

You will also nurture current members with personalised support to boost engagement and retention. The role emphasizes proactive outreach, achieving sales targets, and delivering exceptional service in a high-energy club environment,

Qualifications

• Proactive outreach to generate and convert high-quality sales leads.
• Strong communication skills to engage with potential members and present the club benefits.
• Ability to deliver exceptional service and build rapport with existing members.

Responsibilities

• Proactively contribute to club sales budget using promotions and referrals campaigns.
• Generate and convert high-quality sales leads through community outreach and referrals.
• Deliver sales presentations and tours to prospective members.
• Create positive member journeys through personalised interactions.
• Support member retention programs and regular service calls.

Skills

Sales outreach

Communication

Customer service

Team player

Goal oriented

Job description

Fitness First is seeking a Member Support Consultant (MSC) in Australia, Victoria. You will be the club’s frontline voice, turning interest into action by welcoming prospective members, presenting club offerings, and guiding newcomers through their fitness journey.

You will also nurture current members with personalised support to boost engagement and retention. The role emphasizes proactive outreach, achieving sales targets, and delivering exceptional service in a high-energy club environment,