Member Engagement & Growth Consultant

200 Fitness First Australia Pty Limited; Australia; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Competitive hourly rate

Complimentary Platinum Fitness First会员

High-energy team environment

Clear pathways into leadership across

Job summary

Fitness First Australia Pty Limited is seeking a Member Support Consultant (MSC) to drive club sales through proactive outreach and community engagement. You’ll introduce potential members to the club, demonstrate programmes, and build lasting relationships with existing members to boost motivation and retention.

You will be the first point of contact, turning interest into action and guiding people toward Fitness First’s member journey, while contributing to a high-energy team focused on

Qualifications

• Current First Aid & CPR certificate.
• A problem-solving mindset - you can provide solutions that meet the needs of our potential members.
• A gift for communication - you can talk to anyone with ease, and inspire them to take action.
• Drive - you are goal-focused and continuously looking for new ways to excel yourself.
• A team player - you can rally through the hard times and celebrate personal and team success.
• Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals.

Responsibilities

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
• Achieving the required number of lead contacts via telephone to maximise sales opportunities
• Providing sales presentations and tours to prospective members
• Creating great member journeys via positive and personalised interactions
• Achieving successful outcomes to enquiries
• Opening and closing the club as per the club roster
• Active involvement in member retention programs, inspiring members to continue their fitness journey
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Skills

First Aid

CPR Certification

Communication

Goal-oriented

Team player

Customer-focused

Job description

Fitness First Australia Pty Limited is seeking a Member Support Consultant (MSC) to drive club sales through proactive outreach and community engagement. You’ll introduce potential members to the club, demonstrate programmes, and build lasting relationships with existing members to boost motivation and retention.

You will be the first point of contact, turning interest into action and guiding people toward Fitness First’s member journey, while contributing to a high-energy team focused on