Member Growth & Engagement Consultant

Fitness First; Sydney; Sur place; AUD 39 000 - 48 000; Temps partiel

Avantages offerts par ce poste

Complimentary Platinum Membership

Casual loading

Résumé du poste

Fitness First in Australia seeks Member Support Consultants (MSCs) to be the heartbeat of the club, driving membership growth through outreach and inspiring new members to start their fitness journey.

You will build strong relationships with existing members, deliver exceptional service and create positive experiences that keep people engaged and motivated to achieve their goals. First Aid & CPR certification is required along with strong communication and a goal‑driven mindset.

Qualifications

• Current First Aid & CPR certification.
• Strong communication skills and ability to inspire action.
• Goal-focused mindset with a drive to excel.

Responsabilités

• Proactively contribute to club sales budget using promotions and referrals campaigns.
• Generate and convert high-quality sales leads through community outreach, seeking referrals and new business opportunities.
• Achieve the required number of lead contacts via telephone to maximise sales opportunities.
• Provide sales presentations and tours to prospective members.
• Create great member journeys via positive and personalised interactions.
• Achieve successful outcomes to enquiries.
• Open and close the club as per the club roster.
• Active involvement in member retention programs to keep members engaged.
• Regular service calls to new and existing members to keep them engaged and promote club-based products.

Connaissances

Communication

Problem-solving mindset

Drive

Team player

Customer-focused

Formation

First Aid & CPR certificate

Description du poste

Fitness First in Australia seeks Member Support Consultants (MSCs) to be the heartbeat of the club, driving membership growth through outreach and inspiring new members to start their fitness journey.

You will build strong relationships with existing members, deliver exceptional service and create positive experiences that keep people engaged and motivated to achieve their goals. First Aid & CPR certification is required along with strong communication and a goal‑driven mindset.