Member Growth & Engagement Consultant

Fitness First; Northern Beaches; In loco; AUD 34.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive hourly rate

Platinum Fitness First membership

High-energy team environment

Leadership pathways across FLG APAC

Descrizione del lavoro

Fitness First Australia is seeking passionate Member Support Consultants (MSCs) to greet members, spark motivation, and guide newcomers toward their fitness goals. You will drive membership growth through proactive outreach, referrals, and engaging conversations while delivering exceptional service to existing members.

Join a high-energy team across New South Wales and Victoria, enjoy a competitive hourly rate with casual loading, and receive a Platinum Fitness First membership as part of the

Competenze

• Current First Aid & CPR certificate.
• A problem-solving mindset - you can provide solutions that meet the needs of our potential members
• A gift for communication - you can talk to anyone with ease, and inspire them to take action
• Drive - you are goal-focused and continuously looking for new ways to excel yourself
• A team player - you can rally through the hard times and celebrate personal and team success
• Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals

Mansioni

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
• Achieving the required number of lead contacts via telephone to maximise sales opportunities
• Providing sales presentations and tours to prospective members
• Creating great member journeys via positive and personalised interactions
• Achieving successful outcomes to enquiries
• Opening and closing the club as per the club roster
• Active involvement in member retention programs, inspiring members to continue their fitness journey
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Conoscenze

First Aid & CPR

Communication

Problem-solving

Goal-oriented

Team player

Customer focused

Descrizione del lavoro

Fitness First Australia is seeking passionate Member Support Consultants (MSCs) to greet members, spark motivation, and guide newcomers toward their fitness goals. You will drive membership growth through proactive outreach, referrals, and engaging conversations while delivering exceptional service to existing members.

Join a high-energy team across New South Wales and Victoria, enjoy a competitive hourly rate with casual loading, and receive a Platinum Fitness First membership as part of the