Member Growth & Engagement Consultant

200 Fitness First Australia Pty Limited; Sydney; Presencial; AUD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Platinum Fitness First membership

Anniversary leave

Member and family gym membership

Resumo da oferta

Fitness First Australia Pty Limited is seeking a proactive Member Support Consultant to drive club sales and grow memberships through community outreach. You will present tours, engage prospects, and deliver exceptional service to both new and existing members.

You will build strong relationships, support retention efforts, and contribute to a high-energy team focused on helping people achieve their fitness goals. A pathway into leadership exists within FLG’s Asia Pacific brands.

Qualificações

• Excellent communication and interpersonal skills to engage with members and prospects.
• Strong sales drive with ability to convert outreach into memberships.
• Customer-centric mindset with focus on delivering exceptional service.

Responsabilidades

• Proactively contribute to club sales budget using promotions and referrals.
• Generate and convert high-quality sales leads through community outreach.
• Make a high volume of lead contacts by phone to maximise opportunities.
• Present tours and introductions to prospective members and explain benefits.
• Create positive member journeys through personalised interactions.
• Follow up on enquiries and close sales to achieve targets.
• Open and close the club as per roster and participate in retention programs.
• Conduct regular service calls to keep members engaged and boost retention.

Conhecimentos

Communication

Sales

Customer service

Formação académica

First Aid & CPR certificate

Descrição da oferta de emprego

Fitness First Australia Pty Limited is seeking a proactive Member Support Consultant to drive club sales and grow memberships through community outreach. You will present tours, engage prospects, and deliver exceptional service to both new and existing members.

You will build strong relationships, support retention efforts, and contribute to a high-energy team focused on helping people achieve their fitness goals. A pathway into leadership exists within FLG’s Asia Pacific brands.