Member Experience Specialist (Evenings & Saturdays)

Yaralla Fitness Centre; Gladstone Regional; On-site; AUD 34,000 - 44,000; Part time

Job summary

The Yaralla Fitness Centre is seeking a friendly Membership Consultant to support daily operations, welcome members and visitors, and handle membership duties. You will promote services and programs while delivering exceptional customer service in a welcoming environment.

Ideal candidates are organized, pro-active and able to multitask, with a current First Aid/CPR and Working with Children Card or willingness to obtain them. Afternoon, evening and Saturday shifts are essential.

Qualifications

• Strong customer service, communication and interpersonal skills.
• Organised, proactive and able to multitask.
• Available to work afternoons, evenings and Saturdays (essential).
• Current First Aid and CPR certification (or willingness to obtain).
• Current Working with Children Blue Card (or willingness to obtain).

Responsibilities

• Support daily operations and deliver exceptional customer service.
• Create a welcoming and positive member experience.
• Complete general administration and membership duties.
• Promote club services, events and programs.
• Follow workplace policies and safety procedures.
• Work collaboratively to support team success.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

The Yaralla Fitness Centre is seeking a friendly Membership Consultant to support daily operations, welcome members and visitors, and handle membership duties. You will promote services and programs while delivering exceptional customer service in a welcoming environment.

Ideal candidates are organized, pro-active and able to multitask, with a current First Aid/CPR and Working with Children Card or willingness to obtain them. Afternoon, evening and Saturday shifts are essential.