Membership Consultant

Yaralla Fitness Centre; Gladstone Regional; On-site; AUD 34,000 - 44,000; Part time

Job summary

The Yaralla Fitness Centre is seeking a friendly Membership Consultant to support daily operations, welcome members and visitors, and handle membership duties. You will promote services and programs while delivering exceptional customer service in a welcoming environment.

Ideal candidates are organized, pro-active and able to multitask, with a current First Aid/CPR and Working with Children Card or willingness to obtain them. Afternoon, evening and Saturday shifts are essential.

Qualifications

• Strong customer service, communication and interpersonal skills.
• Organised, proactive and able to multitask.
• Available to work afternoons, evenings and Saturdays (essential).
• Current First Aid and CPR certification (or willingness to obtain).
• Current Working with Children Blue Card (or willingness to obtain).

Responsibilities

• Support daily operations and deliver exceptional customer service.
• Create a welcoming and positive member experience.
• Complete general administration and membership duties.
• Promote club services, events and programs.
• Follow workplace policies and safety procedures.
• Work collaboratively to support team success.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

As a Membership Consultant at Yaralla Fitness Centre, you'll play an important role in the day-to-day operations of our business, providing exceptional customer service and essential administrative support. As the first point of contact for our members and visitors, you'll be the friendly face that welcomes them through our doors and helps create a positive, inclusive and supportive environment.

Key responsibilities

Support daily operations and deliver exceptional customer service.

Create a welcoming and positive member experience.

Complete general administration and membership duties.

Promote club services, events and programs.

Follow workplace policies and safety procedures.

Work collaboratively to support team success.

About you

Strong customer service, communication and interpersonal skills.

Organised, proactive and able to multitask.

Available to work afternoons, evenings and Saturdays (essential).

Current First Aid and CPR certification (or willingness to obtain).

Current Working with Children Blue Card (or willingness to obtain).

About us

The Yaralla Fitness Centre is a premier health and wellness facility located in the heart of Gladstone, Queensland. Our state-of-the-art equipment, diverse range of fitness classes, and passionate team of fitness professionals have made us a top choice for the local community. As we continue to grow and expand our services, we are looking for dedicated and driven individuals to join our team and help us achieve our mission of promoting a healthier and more active lifestyle.

As a Membership Consultant, you'll become part of a welcoming and passionate team, with opportunities for professional growth and development, a range of employee benefits, and a workplace culture that encourages collaboration, connection and success.